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- Tasks: Design and facilitate activities to amplify customer voices in decision-making.
- Company: Leading housing association in England with a focus on community engagement.
- Benefits: Up to 30 days holiday, flexible benefits, and a generous pension scheme.
- Why this job: Make a real difference by empowering residents and shaping community decisions.
- Qualifications: Experience in resident engagement and strong communication skills.
- Other info: Hybrid role offering flexibility and a chance to impact the community.
The predicted salary is between 30000 - 42000 £ per year.
A leading housing association in England is looking for a Customer Engagement Specialist in Basingstoke. This hybrid role involves designing and facilitating engagement activities to amplify the customer voice in decision-making.
The ideal candidate should have experience in resident engagement and strong communication skills.
The role offers up to 30 days of holiday, flexible benefits, and a generous pension scheme.
Resident Voice Advocate - Engagement & Impact (Hybrid) in Basingstoke employer: SNG (Sovereign Network Group)
Contact Detail:
SNG (Sovereign Network Group) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Voice Advocate - Engagement & Impact (Hybrid) in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those involved in customer engagement. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or examples of past engagement activities you've designed. This will help you stand out and demonstrate your hands-on experience in amplifying the customer voice.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing answers to common questions about resident engagement. We can help you with mock interviews to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed that you won’t find anywhere else.
We think you need these skills to ace Resident Voice Advocate - Engagement & Impact (Hybrid) in Basingstoke
Some tips for your application 🫡
Show Your Passion for Resident Engagement: When writing your application, let your enthusiasm for resident engagement shine through. Share specific examples of how you've successfully amplified customer voices in previous roles. We want to see your commitment to making a difference!
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Highlight your relevant experience and skills that align with the job description. We love seeing candidates who take the time to connect their background to what we do at StudySmarter.
Be Clear and Concise: Keep your writing clear and to the point. Use straightforward language and avoid jargon unless it's relevant. We appreciate applications that are easy to read and get straight to the heart of your qualifications.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end.
How to prepare for a job interview at SNG (Sovereign Network Group)
✨Know Your Stuff
Make sure you understand the role of a Customer Engagement Specialist and the importance of resident engagement. Brush up on the housing association's mission and values, and think about how your experience aligns with their goals.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples that highlight your ability to engage with residents effectively. Think about times when you've successfully facilitated discussions or resolved conflicts.
✨Prepare Engaging Questions
Interviews are a two-way street! Prepare thoughtful questions about the organisation’s approach to resident engagement and how they measure impact. This shows your genuine interest and helps you assess if it’s the right fit for you.
✨Be Yourself
Authenticity goes a long way. Be honest about your experiences and what you can bring to the table. The interviewers want to see the real you and how you would fit into their team culture.
