At a Glance
- Tasks: Own customer complaints from start to resolution, ensuring positive outcomes.
- Company: Join SNG, a dynamic team in Basingstoke focused on customer satisfaction.
- Benefits: Enjoy 25 days holiday, matched pension scheme, and health insurance options.
- Other info: Hybrid role with 2 days in the office and excellent career growth opportunities.
- Why this job: Make a real impact on customers' lives while developing your communication skills.
- Qualifications: Strong communication skills and a passion for resolving customer issues.
The predicted salary is between 30000 - 40000 £ per year.
SNG (Sovereign Network Group) in Basingstoke is seeking a Customer Complaints Specialist to join their team.
This role involves owning customer complaints from start to resolution, ensuring positive outcomes through strong communication and collaboration.
The position is hybrid, with 2 days in office, and offers great benefits including 25 days holiday plus bank holidays, matched pension scheme, and health insurance options.
Join SNG and make an impact on customers' lives!
#J-18808-Ljbffr
Contact Details:
SNG (Sovereign Network Group) Recruitment Team
We think you need these skills to ace Customer Complaints Specialist – Hybrid – Positive Outcomes in Basingstoke
Customer Complaint Management
Strong Communication Skills
Collaboration
Problem-Solving Skills
Attention to Detail
Conflict Resolution
Empathy
