We are looking for Capacity Forecasting Analyst to join our team in Basingstoke.
This is a full time fixed term role for 12 months, where you'll be able to work from home and in the office.
The role
You'll use your data analysis skills to support our Customer Service Management Centre and Property Services teams with capacity planning across all channels. Your role will be key to ensuring that we are able to deal with demand and meet our customer experience targets.
You’ll help develop effective forecasting and planning models and tools that enable us to plan accurately and continuously improve our performance.
As well as providing analysis to guide operational decisions you will be sharing insights and collaborating with our stakeholders.
What you’ll need:
- Experience working in resource planning or a knowledge of the fundamentals
- Excellent Analytical, planning and organisational skills
- Experience and knowledge of using Excel and the ability to use capacity models
- The confidence to connect and engage with your stakeholders
- To be ready to get stuck in and help there team where needed
If you are a looking to use your current experience or knowledge in a demanding and interesting new role, where you'll work collaboratively to make a real difference to our customers, we would like to hear from you.
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Capacity Forecasting Analyst in Basingstoke employer: SNG (Sovereign Network Group)
Sovereign Network Group is an exceptional employer that prioritises the well-being and professional growth of its employees. With a supportive work culture and flexible hybrid working arrangements, staff can enjoy a healthy work-life balance while making a meaningful impact in the lives of residents in Abingdon and Hungerford. The company offers ample opportunities for career development and fosters a collaborative environment where every team member's contributions are valued.
Contact Details:
SNG (Sovereign Network Group) Recruitment Team
