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- Tasks: Lead and manage a team of Coordinators in property services.
- Company: Join a dynamic Property Services Team in Oxfordshire.
- Benefits: Gain valuable experience in a supportive environment with career development opportunities.
- Why this job: Make a real impact while developing your leadership skills in a fast-paced setting.
- Qualifications: Inspire and support others; experience in a large service environment preferred.
- Other info: This is a 12-month fixed-term contract based in the Greenham Office.
The predicted salary is between 28800 - 43200 £ per year.
We have a fantastic opportunity for a full-time Fixed Term Operations Support Team Manager to join our Property Services Team, covering the Oxfordshire Locality, working from our Greenham Office. This will be a 12-month contract and be valuable to personal career development via the opportunity to lead and manage in a different operating environment. The role Reporting into the Operational Support Manager, you’ll manage a team of Coordinators who work within our Property Teams, who are responsible for scheduling customer appointments, administration and co-ordination for property repairs and planned works. As a manager you’ll be a role model bringing our values to life, showing authenticity, integrity, and credibility and take responsibility to deliver the right outcome for our customers in a safe and timely way. You’ll set direction within the team by being clear on expectations, giving clarity of requirement and supporting the team and individual performance through robust and regular feedback. What you’ll need Ability to inspire, support and develop others to optimise their performance Experience of operating within a large fast paced service environment ideally with Property Service experience. Knowledge and application of customer m…
Operations Support Team Manager Fixed Term employer: SNG Formerly Sovereign Housing Association
Contact Detail:
SNG Formerly Sovereign Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Support Team Manager Fixed Term
✨Tip Number 1
Familiarize yourself with the specific challenges and dynamics of the Property Services sector. Understanding the nuances of scheduling, administration, and coordination in property repairs will help you stand out as a candidate who is ready to hit the ground running.
✨Tip Number 2
Highlight your leadership style and how it aligns with our values of authenticity, integrity, and credibility. Be prepared to share examples of how you've inspired and developed team members in previous roles, showcasing your ability to foster a positive team environment.
✨Tip Number 3
Demonstrate your experience in fast-paced service environments by discussing specific situations where you've successfully managed multiple priorities. This will show us that you can thrive under pressure and deliver results effectively.
✨Tip Number 4
Prepare to discuss your approach to providing feedback and setting clear expectations for your team. We value managers who can communicate effectively and support their team's performance through constructive guidance.
We think you need these skills to ace Operations Support Team Manager Fixed Term
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Operations Support Team Manager position. Understand the key responsibilities and required skills, so you can tailor your application to highlight your relevant experience.
Highlight Leadership Experience: In your CV and cover letter, emphasize any previous leadership roles or experiences where you managed a team. Provide specific examples of how you inspired and developed others, as this is crucial for the role.
Showcase Relevant Skills: Make sure to showcase your experience in a fast-paced service environment, particularly in property services if applicable. Use concrete examples to demonstrate your ability to handle scheduling, administration, and coordination effectively.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of the company's values and how you embody them. Discuss your approach to management and how you plan to support and develop your team to achieve the best outcomes for customers.
How to prepare for a job interview at SNG Formerly Sovereign Housing Association
✨Show Your Leadership Skills
As a candidate for the Operations Support Team Manager position, it's crucial to demonstrate your ability to inspire and develop others. Share specific examples from your past experiences where you successfully led a team, highlighting how you supported individual performance and fostered a positive work environment.
✨Understand the Property Services Landscape
Familiarize yourself with the property services sector, especially in relation to scheduling customer appointments and managing repairs. Being knowledgeable about industry standards and practices will show that you are prepared to take on the challenges of the role.
✨Emphasize Your Customer-Centric Approach
Since the role involves delivering outcomes for customers, be ready to discuss your approach to customer service. Provide examples of how you've handled customer inquiries or issues in the past, demonstrating your commitment to ensuring a safe and timely resolution.
✨Prepare for Behavioral Questions
Expect questions that assess your ability to manage a team in a fast-paced environment. Prepare by reflecting on situations where you had to set clear expectations, provide feedback, and adapt to changing circumstances. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
