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- Tasks: Lead and inspire a team while managing scheduling, administration, and compliance coordination.
- Company: Join SNG, the 6th largest housing association in the UK, formed by Sovereign and Network Homes.
- Benefits: Work from various locations and enjoy a supportive team culture with growth opportunities.
- Why this job: Be part of a dynamic team making a real impact in customer experience and operational excellence.
- Qualifications: Looking for motivated leaders with strong organizational and communication skills.
- Other info: This is a full-time permanent position with opportunities for professional development.
The predicted salary is between 36000 - 60000 £ per year.
We have a fantastic opportunity for a full-time permanent Operations Support Manager to join our Compliance Services Team working from any of our locality offices – Dorset, Devon, Hampshire, Berkshire or Bristol. About Sovereign Network Group (SNG) We are thrilled to have joined forces with Network Homes in October 2023, which now places us as the 6th largest housing association in the UK. Sovereign and Network Homes have come together as SNG (Sovereign Network Group) – an organisation that takes the best of both and makes it even better. The role Through inspirational and visible leadership, you will lead an Operational Support team and have ownership of all aspects of support required for your area of the business including scheduling, administration and compliance coordination. You will have responsibility for the coordination of all customer appointments for planned, responsive and compliance through to completion ensuring regulatory obligations are met, and customer experience is optimised. Key accountabilities include Lead and develop a highly engaged, motivated and creative team of customer advocates – our leaders of the future Deliver innovative solutions enabling SNG to accomplish their goals and corporate objectives Work collaboratively with senior leaders and their teams Build a partnering relationship based on trust and transparency with …
Operations Support Manager employer: SNG Formerly Sovereign Housing Association
Contact Detail:
SNG Formerly Sovereign Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Support Manager
✨Tip Number 1
Familiarize yourself with the key responsibilities of an Operations Support Manager. Understand how scheduling, administration, and compliance coordination play a role in optimizing customer experience. This knowledge will help you demonstrate your understanding of the position during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led teams in the past. Highlight any innovative solutions you've implemented that align with SNG's goals and corporate objectives, as this will resonate well with the hiring team.
✨Tip Number 3
Research Sovereign Network Group and its recent merger with Network Homes. Understanding the company's vision and values will allow you to tailor your conversations and show how you can contribute to their mission effectively.
✨Tip Number 4
Network with current or former employees of SNG on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial for your interview preparation.
We think you need these skills to ace Operations Support Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Operations Support Manager position. Understand the key responsibilities and required skills, so you can tailor your application to highlight your relevant experience.
Highlight Leadership Experience: Since the role involves leading a team, make sure to emphasize any previous leadership or management experience in your CV and cover letter. Provide specific examples of how you've motivated and developed teams in the past.
Showcase Problem-Solving Skills: The job requires delivering innovative solutions. Include examples in your application that demonstrate your problem-solving abilities and how you've successfully implemented changes in previous roles.
Tailor Your Cover Letter: Craft a personalized cover letter that reflects your understanding of Sovereign Network Group's mission and values. Explain why you're excited about the opportunity and how your skills align with their goals.
How to prepare for a job interview at SNG Formerly Sovereign Housing Association
✨Show Your Leadership Skills
As an Operations Support Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've motivated and developed teams in the past.
✨Understand Compliance and Regulatory Obligations
Since the role involves compliance coordination, make sure you familiarize yourself with relevant regulations and standards. Be ready to discuss how you have ensured compliance in previous roles.
✨Demonstrate Problem-Solving Abilities
The job requires delivering innovative solutions. Think of specific challenges you've faced in operations and how you successfully resolved them. This will showcase your critical thinking skills.
✨Emphasize Collaboration Skills
You'll need to work closely with senior leaders and their teams. Prepare examples that highlight your ability to build trusting relationships and collaborate effectively across departments.
