At a Glance
- Tasks: Create memorable customer experiences and support store operations.
- Company: Join SNS, a global brand passionate about sneakers and culture.
- Benefits: Flexible hours, fun team environment, and a chance to connect with the community.
- Other info: Dynamic role with opportunities to grow and learn in a vibrant setting.
- Why this job: Perfect for students seeking a flexible gig while pursuing studies.
- Qualifications: Retail experience and a passion for sneakers and streetwear.
The predicted salary is between 11 - 16 £ per hour.
We are looking for a Store Associate (zero hour contract) to join our London team. If you are looking for an extra gig with flexibility, or if you are a student looking for a job to combine with your studies - look no further! We are searching for someone that has a flexible schedule and that can be available to work "on demand", which can be weekdays, weekends, during peak and sales periods as well as to cover holidays, absences etc. At SNS you will get to work for a global company with passionate and fun colleagues. You will also become an important voice of SNS within the local community in London.
Main responsibilities:
- Create a memorable shop floor experience with genuine customer service.
- Keep the store space fresh and representative.
- Connect with and build long-term relations with key customers.
- Visual merchandising.
- Support stockroom with deliveries, transfers, stock takes and keeping stock system data updated.
- Cash desk transactions and opening/closing procedures.
- Support product launches, content shoots, and activations where appropriate/requested.
Skill requirements and soft skills:
- At least 1 year of experience in retail.
- Excellent knowledge of sneakers, streetwear, and current trends.
- Strong sales skills and a genuine interest in customer service.
- Team player with strong communication and collaboration skills.
- Emphasizes honesty, punctuality, and always staying professional.
- Flexible and adaptive to rapid changes.
- Fluent in the local language.
About SNS:
SNS is a brand founded in 1999 out of the love and curiosity for the culture and life around Sneakers, Fashion, Art, Music, and Basketball.
Store Associate employer: Sneakersnstuff
At SNS, we pride ourselves on being an excellent employer that values flexibility and community engagement. Our London team offers a vibrant work culture where passionate individuals can thrive, with opportunities for personal growth and development in the dynamic world of sneakers and streetwear. Join us to be part of a global brand that not only encourages creativity but also fosters meaningful connections with customers and colleagues alike.
StudySmarter Expert Advice🤫
We think this is how you could land Store Associate
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Sneakersnstuff, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Sneakersnstuff!
We think you need these skills to ace Store Associate
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Sneakersnstuff, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Sneakersnstuff and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Sneakersnstuff that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Sneakersnstuff
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
