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For Companies At a Glance
- Tasks: Manage strategic client relationships and drive growth in the Defence sector.
- Company: Join AtkinsRéalis, a leader in engineering services and innovation.
- Benefits: Enjoy competitive salaries, flexible working, and tailored benefits for your lifestyle.
- Other info: Be part of a diverse team committed to creating a better future.
- Why this job: Make a real impact on national security while developing your career.
- Qualifications: Experience in client management and strong communication skills required.
The predicted salary is between 50000 - 65000 £ per year.
AtkinsRéalis is helping to solve some of Defence’s most complex problems - supporting a safer tomorrow by empowering those who protect national and global security. Guided by our vision to engineer a safe, sustainable, and more secure world, we partner with government and industry to deliver innovative, mission-critical solutions. In a complex and rapidly evolving environment, with increased UK government focus on Defence investment, the Defence market offers significant opportunities to leverage our global expertise and drive growth. We are seeking experienced business development managers with experience in the Defence domain.
Client Managers deliver the growth, client engagement, and operational excellence for a client or clients within the Ministry of Defence (MoD) market. This role is fundamental to helping clients overcome their most complex challenges, pairing deep problem‐solving and innovation with the delivery of sustained revenue growth and profitability, all aligned to the company’s long-term vision and values.
Your role
- Strategic Client Relationship Management
- Focused on Key Account Management and first-class service provision to develop strong, long-lasting relationships.
- Lead the journey of building a strategic partnership with the client, encouraging AtkinsRéalis to contribute to the client’s success.
- Be the recognised relationship lead for the client or divisions within a client, providing knowledge, resources and being the natural point of escalation for issues and opportunities.
- Be responsible for the overall client experience working to position AtkinsRéalis as a market-leading, innovative and responsive supplier.
- Client Insight and Strategic Understanding
- Be the recognised client expert, demonstrating detailed understanding of the client’s strategy, organisational design, key points of influence, culture, external drivers and their challenges, risks and opportunities.
- Identify client concerns and pain points to develop value propositions and services to meet these, working closely with our practitioner and business development communities.
- Collaboration and Leadership
- Create and coordinate a virtual team of client leads from across the business with a clear plan to drive meaningful engagement and growth.
- Empower and enable AtkinsRéalis resources to develop value-adding relationships with clients at all levels.
- Demonstrate strong leadership behaviours and be a leading advocate for business development best practice and processes.
- Build and maintain a client stakeholder plan connecting AtkinsRéalis and the client at all relevant levels.
- Ensure client needs and ambitions are communicated internally across the relevant AtkinsRéalis practices to align our teams and services to the client’s priorities.
- Support our delivery teams through reciprocal sharing of client intelligence to identify opportunities for new work, and to improve delivery excellence and experience for the client.
- Business Development and Growth
- Develop client plans in line with the overall market objectives. Develop growth opportunities outside our current projects and seek cross-selling opportunities.
- Build a significant pipeline of qualified opportunities in agreed areas of the MoD, with the potential for long-term order intake, revenue generation and sustainable growth. Work with delivery teams to secure extensions on existing contracts.
- Brand Representation and Market Engagement
- Be an ambassador for AtkinsRéalis - attending and speaking at relevant events, hosting workshops and generally leveraging opportunities to build greater awareness of AtkinsRéalis.
- Commercial Acumen
- In addition to revenue growth, deliver increased profitability through improving our value proposition.
About you
- Strategic and operational leadership.
- Influential communicator and motivator.
- Sales experience and an ability to translate client needs into AtkinsRéalis opportunities.
- Data-driven decision-making.
- Proven experience in a senior client-facing role, ideally within a consultancy or professional services environment.
- Strong commercial acumen and a track record of driving revenue and margin growth.
- Excellent interpersonal, communication, and stakeholder management skills.
- Deep understanding of client strategy, market dynamics, and industry trends.
- Ability to lead cross-functional teams and manage complex client relationships.
- Experience in applying Key Account Management principles and tools.
Rewards & benefits
Explore the rewards and benefits that help you thrive – at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life.
About AtkinsRéalis
We're a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.
Additional information
- Security clearance
- This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer.
- We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. As a Disability Confident Leader, we are committed to offering an interview to all applicants who have a disability and meet the essential criteria. If you would like to be considered under this commitment, please let us know at the application stage.
Defence - Client Manager employer: SNC-Lavalin
Contact Detail:
SNC-Lavalin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Defence - Client Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the Defence sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Client Manager role.
✨Tip Number 2
Research is key! Dive deep into the companies you're interested in, especially AtkinsRéalis. Understand their projects, values, and recent news. This knowledge will help you stand out in conversations and interviews, showing that you’re genuinely interested in contributing to their mission.
✨Tip Number 3
Practice your pitch! Be ready to articulate how your skills and experiences align with the needs of the Defence sector. Prepare examples of how you've tackled complex challenges in the past, as this will resonate well with potential employers looking for problem-solvers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at AtkinsRéalis. Keep an eye on new postings and get your applications in early!
We think you need these skills to ace Defence - Client Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Defence - Client Manager role. Highlight your relevant experience in client management and business development, especially within the Defence sector. We want to see how your skills align with our mission to support national security.
Showcase Your Strategic Thinking: In your application, demonstrate your ability to think strategically about client relationships. Share examples of how you've built strong partnerships and driven growth in previous roles. This will help us see your potential to contribute to our long-term vision.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make your achievements stand out. We appreciate straightforward communication, so make it easy for us to see why you’re a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and culture.
How to prepare for a job interview at SNC-Lavalin
✨Know Your Client Inside Out
Before the interview, dive deep into understanding the Ministry of Defence and its current challenges. Familiarise yourself with their strategic goals and how AtkinsRéalis can align with them. This knowledge will help you demonstrate your expertise and show that you're genuinely interested in their success.
✨Showcase Your Relationship Management Skills
Prepare examples from your past experiences where you've successfully built and maintained client relationships. Highlight your ability to navigate complex client dynamics and how you've turned challenges into opportunities. This will illustrate your capability as a Client Manager.
✨Demonstrate Commercial Acumen
Be ready to discuss how you've driven revenue growth and improved profitability in previous roles. Bring specific metrics or case studies to the table that showcase your impact. This will reinforce your understanding of the business side of client management.
✨Engage with Questions
Prepare insightful questions to ask during the interview. This could be about their current projects, future goals, or how they measure success in client relationships. Engaging in a two-way conversation shows your enthusiasm and helps you assess if the company is the right fit for you.