At a Glance
- Tasks: Assist customers and retailers by troubleshooting tech issues and handling queries.
- Company: Snappy Shopper, a fast-growing tech platform in Dundee.
- Benefits: Flexible hours, supportive team environment, and opportunities for growth.
- Other info: Join a curious team that values problem-solving and innovation.
- Why this job: Be the go-to person for tech support and make a difference in customer experience.
- Qualifications: Strong communication skills and previous customer service experience.
The predicted salary is between 22000 - 28000 £ per year.
Snappy Shopper in Dundee is looking for a Customer Support Advisor to serve as the first point of contact for retailers and customers. This hands-on role involves handling queries via multiple channels, troubleshooting technical issues, and supporting marketing activities.
You'll need strong communication skills and experience in a customer-facing role. Join a collaborative team that values curiosity and problem-solving while contributing to the rapid growth of our technology platform.
Retail Support & Tech Troubleshooter in Dundee employer: Snappy Shopper
At Snappy Shopper, we pride ourselves on being an exceptional employer that champions innovation and community impact. As a Senior DevOps Engineer, you'll be part of a dynamic team that values collaboration and creativity, offering you the chance to tackle meaningful technical challenges while enjoying flexible remote working arrangements. With a strong focus on employee growth and development, we provide ongoing learning opportunities to help you thrive in your career within the fast-paced world of Q-commerce.
