Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Guide global retail clients through onboarding and technical implementation.
- Company: Join a Nasdaq-listed leader in cross-border e-commerce solutions.
- Benefits: Enjoy flexible working options, additional leave, and life insurance.
- Why this job: Be part of a dynamic team that supports top global brands and drives international growth.
- Qualifications: 4+ years in a client-facing technical role; strong API and integration knowledge required.
- Other info: Diversity is valued; candidates must have the right to work in the UK.
The predicted salary is between 60000 - 84000 £ per year.
The Role:
About the Company
Our client is a Nasdaq-listed software company and the global leader in direct-to-consumer cross-border e-commerce enablement. Since launching in 2013, they have grown rapidly and now support hundreds of global brands—including Hugo Boss, Marc Jacobs, Etam, M&S, Versace, and others—in scaling their international digital commerce operations.
With offices across multiple continents, their platform powers global growth through localization, compliance, logistics, payments, and more.
The Opportunity
As a Post-Sales Solutions Engineer , you will play a key role in delivering a seamless onboarding experience for global retail clients. You will work closely with customers, integration teams, and internal stakeholders to ensure technical alignment and successful deployment of the platform.
This is a client-facing, delivery-focused role that involves guiding customers through onboarding and configuration, answering technical questions, and supporting their integration with third-party systems such as eCommerce platforms, ERPs, and logistics providers. You will not be writing code, but you must have a strong understanding of APIs, webhooks, and system architecture to succeed in this position.
Responsibilities
- Support new clients post-contract through onboarding, configuration, and technical implementation
- Serve as the technical point of contact for customers during post-sales engagement
- Provide best practice guidance on integration, API usage, and platform configuration
- Work closely with Product, Engineering, and Customer Success teams to resolve issues and improve integration efficiency
- Translate customer requirements into actionable technical tasks and ensure alignment with platform capabilities
- Help triage and troubleshoot technical issues in partnership with support and development teams
- Document integration use cases, customer feedback, and support trends to inform product improvements
Pay: £75,000.00-£100,000.00 per year
Benefits:
- Additional leave
- Flexitime
- Life insurance
- Work from home
Ideal Profile:
Requirements
- 4+ years in a technical, client-facing role within a SaaS or software environment (e.g., Solutions Engineering, Technical Onboarding, Implementation)
- Strong understanding of APIs, data flows, and system integrations
- Experience working with external clients in a post-sales or delivery capacity
- Ability to communicate technical concepts clearly to both technical and non-technical audiences
- Comfortable managing multiple client projects simultaneously
- Bachelor’s or Master’s degree in Computer Science or related technical field
Additional Information
- Candidates must have existing right to work in the UK, as visa sponsorship is not available
- The company values diversity and is proud to be an equal opportunity employer
Job Type: Full-time
Nice to Have
- Experience with eCommerce platforms (e.g., Shopify, Magento, Salesforce Commerce Cloud)
- Familiarity with payment gateways, logistics platforms, or ERP integrations
- Fluency in French or additional languages is a plus
What\’s on Offer?
- Work alongside & learn from best in class talent
- Excellent career development opportunities
- Flexible working options
Solutions Engineer- Post sales (Hybrid) employer: Snaphunt
Contact Detail:
Snaphunt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Engineer- Post sales (Hybrid)
✨Tip Number 1
Familiarise yourself with the company's platform and its integration capabilities. Understanding how their system works will allow you to speak confidently about how you can help clients during onboarding.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and the specific challenges faced in the Solutions Engineer role, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your experience with APIs and system integrations in detail. Be ready to share specific examples of how you've successfully managed client projects and resolved technical issues in previous roles.
✨Tip Number 4
Showcase your communication skills by practising how to explain complex technical concepts in simple terms. This is crucial for a client-facing role where you'll need to bridge the gap between technical and non-technical stakeholders.
We think you need these skills to ace Solutions Engineer- Post sales (Hybrid)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Post-Sales Solutions Engineer. Familiarise yourself with the technical aspects mentioned in the job description, such as APIs and system architecture.
Tailor Your CV: Highlight your relevant experience in client-facing roles, particularly in SaaS or software environments. Emphasise your understanding of APIs and any experience with eCommerce platforms to align with the job requirements.
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for the role and the company. Mention specific experiences that demonstrate your ability to manage multiple client projects and communicate technical concepts effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail and professionalism, which are crucial in a client-facing role.
How to prepare for a job interview at Snaphunt
✨Understand the Company and Its Products
Before the interview, take some time to research the company and its offerings. Familiarise yourself with their platform and how it supports global brands in e-commerce. This knowledge will help you demonstrate your interest and understanding of their business during the interview.
✨Showcase Your Technical Knowledge
As a Solutions Engineer, you'll need to have a solid grasp of APIs, data flows, and system integrations. Be prepared to discuss your experience in these areas and provide examples of how you've successfully managed technical implementations in previous roles.
✨Prepare for Client-Facing Scenarios
Since this role involves direct interaction with clients, think of scenarios where you've had to communicate complex technical concepts to non-technical audiences. Practice articulating these experiences clearly, as this will showcase your ability to bridge the gap between technical and non-technical stakeholders.
✨Demonstrate Problem-Solving Skills
The ability to troubleshoot and resolve issues is crucial in this position. Prepare to discuss specific challenges you've faced in past roles and how you approached solving them. Highlight your collaborative efforts with support and development teams to improve integration efficiency.
