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- Tasks: Build client relationships and support sales teams to enhance customer satisfaction.
- Company: Dynamic company in the consulting and hospitality industry.
- Benefits: Flexible working options and opportunities for leadership roles.
- Why this job: Join a vibrant team and make a real impact in customer success.
- Qualifications: 1 year experience in Customer Success or Sales Support, strong communication skills.
- Other info: Thriving environment with opportunities for personal and professional growth.
The predicted salary is between 28800 - 48000 £ per year.
You will be responsible for:
- Building strong client relationships by providing customers with ongoing support and regular sharing of best practices, insights, and product knowledge.
- Partnering with the sales team to ensure that new customers are onboarded successfully.
- Identifying opportunities across the customer lifecycle to increase customer satisfaction and revenue.
- Ensuring a high level of customer renewals.
- Building strong product expertise and providing training & ongoing support as required.
- Providing feedback and advocacy on customer pain-points to internal teams.
- Organising data and generating deep customer insights in order to enhance sales force productivity and effectiveness.
- Supporting the sales team key planning and operations tasks to support the overall objective of the business.
- Attainment Planning through effective goal setting, designing sales incentives to drive business objectives and territory analysis & definition for sales maximum effectiveness.
- Providing pricing and contract support by providing the sales team with high-quality and competitive proposals.
- Monitoring and analysing key sales and business performance indicators and trends to drive strategic and tactical business decisions and also coordinating and ensuring accuracy of sales forecasts.
- Ensuring Sales process adoption and compliance and also identifying opportunities for improvement in the sales process and systems to ensure greater sales effectiveness and efficiency.
Ideal Profile:
- You have at least 1 year experience within a Customer Success or Sales Operations / Sales Support role, ideally within the Consulting and Hospitality industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are adaptable and thrive in changing environments.
- You are a self-starter and demonstrate a high level of resilience.
- You pay strong attention to detail and deliver work that is of a high standard.
What's on Offer? Flexible working options Leadership Role
Entry-Level Holiday Coordinator employer: Snaphunt
Contact Detail:
Snaphunt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Entry-Level Holiday Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of an Entry-Level Holiday Coordinator. Highlight your customer success experience and how you can enhance client relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Entry-Level Holiday Coordinator
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and don’t be afraid to share a bit about your passion for customer success and the hospitality industry.
Tailor Your Application: Make sure to customise your application for the Entry-Level Holiday Coordinator role. Highlight your relevant experience in customer success or sales support, and connect it to the responsibilities mentioned in the job description. This shows us that you’ve done your homework!
Be Clear and Concise: We appreciate clarity! Keep your sentences straightforward and to the point. Avoid jargon unless it’s relevant to the role. This helps us quickly understand your skills and how they align with what we’re looking for.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts!
How to prepare for a job interview at Snaphunt
✨Know Your Customer Success Basics
Make sure you brush up on the fundamentals of customer success and sales operations. Understand how to build strong client relationships and what best practices are in the industry. This will show your potential employer that you're not just interested in the role, but that you also have a solid grasp of what it entails.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples that highlight your interpersonal skills. Think of times when you successfully supported customers or collaborated with a team. Practising these anecdotes will help you articulate your experience clearly during the interview.
✨Demonstrate Adaptability
The job requires someone who thrives in changing environments. Be ready to discuss situations where you've had to adapt quickly or overcome challenges. This will illustrate your resilience and ability to handle the dynamic nature of the role.
✨Prepare Questions About the Role
Interviews are a two-way street, so come prepared with insightful questions about the company’s approach to customer success and sales operations. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
