Chat Expert

The Role:

Become a Customer Support Expert for brands you love!

Remarkable AI Experts are freelance customer support agents who help companies provide the best support for their customers through social channels (Facebook, Instagram, TikTok & Twitter) and email.

About the job

Are you looking to earn additional income? Chatdesk Experts are freelance customer support agents who help companies provide the best support for their customers through social channels (Facebook, Instagram, TikTok & Twitter) and email. Chatdesk offers flexible, part-time opportunities that allow you to create your own schedule and have the opportunity to work from anywhere! Best part? You’ll never have to speak on the phone!

These days, everyone’s looking for their next side hustle. Whether you’re a stay-at-home parent, college student, or even employed full-time; this job is perfect for you! High quality performance will lead to even more opportunities with various brands.

Who we are

Bad customer support is the worst. Chatdesk helps e-commerce brands attract, support, and retain customers with exceptional service across social, email, chat, and SMS. Our CX Experts utilize our cutting-edge software that provides AI support to streamline their work.

We\’re always looking for talented individuals who are ready to make a difference. If you\’re passionate about improving customer experience, come join us!

Benefits of Being an Expert

• Choose your own schedule
• Work from anywhere
• Support your favorite brands
• Unlimited earning potential

Key Responsibilities

• Represent your favorite brands on social media and other platforms
• Respond timely and accurately to emails and social media messages
• Provide a meaningful and engaging experience with every interaction
• Resolve customer requests with care and professionalism

Ideal Profile:

Basic Qualifications

• No prior customer service experience required! (No, really, we mean it!)
• Must have laptop/computer with internet access
• High proficiency in English grammar and punctuation
• Professional fluency in other languages is a PLUS!

What\’s on Offer?

• Opportunities for career growth & development
• Flexible working options
• Remote work