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- Tasks: Lead the Brand Protection team to ensure efficient operations and deliver value to clients.
- Company: Join SnapDragon, a tech-savvy brand protection business with a global reach.
- Benefits: Enjoy a supportive international team, career progression, and skill development opportunities.
- Why this job: Make a real impact by protecting brands and consumers in a dynamic environment.
- Qualifications: Experience in online enforcement, strong analytical skills, and team management experience.
- Other info: Work in the heart of Edinburgh with a diverse and ambitious team.
The predicted salary is between 36000 - 60000 £ per year.
SnapDragon is a technology-enabled online brand protection business serving global brands, law firms and IP professionals. We combine proprietary AI-driven detection software with a highly trained, multilingual team of analysts to identify, evidence and remove digital infringements at scale. Value to SnapDragon's global clients is provided through enforcing against illicit products, infringing domains and websites, fake apps, and social media site impersonators. SnapDragon defends client reputations and revenues and keeps brands and their consumers safe. We are inquisitive, tech and brand savvy, digital bodyguards.
What You’ll Do
- You’ll lead the operational heart of our Brand Protection team - working closely with the Head of Operations, CEO, and Management Team, to ensure the efficient and effective running of BP activities across the Company to deliver value to clients and customers and supporting the continued growth of the business.
- Management and Operational Leadership
- Deliver team activities to achieve targeted GM %
- Ensure seamless delivery across all client tasks, managing the day to day operations as the main point of contact for the Brand Protection team
- Support business activities as outlined by the CEO
- Review and oversee all work delivered to clients
- Troubleshoot escalations and strengthen long-term relationships
- Support upsell opportunities and retention strategies to maximise client value
- Work directly with the Tech team to enhance our software and influence the product roadmap
- Support the identification of new opportunities within emerging platforms
- Key contact for sales team when onboarding new clients, ensuring clear understanding of the scope of work and providing feedback on supporting IP documentation required
- Collaborate with Sales and CFO to ensure offerings meet target margins
- Mentor, train and develop our talented, international Brand Protection team
- Manage workloads, standards, communication, holiday planning, and performance
- Recruit and onboard new team members as SnapDragon grows
About You
You’re an experienced brand protection professional with:
- A strong background in online enforcement, IP protection, or similar fields
- Excellent analytical, problem-solving and research skills
- Outstanding written and verbal communication skills
- A proactive, organised approach and comfortable multi-tasking at pace
- Experience managing or mentoring a team (distributed or international is an advantage)
- High standards, reliability, and a passion for excellent client service
Why SnapDragon?
You’ll join a friendly, international team based in the centre of Edinburgh with colleagues from France, Japan, Romania, South Korea and beyond - a group known for being supportive, welcoming, and ambitious. SnapDragon is growing and this role presents great opportunities for progression and skill development.
Brand Protection Manager in Edinburgh employer: SnapDragon Monitoring
Contact Detail:
SnapDragon Monitoring Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brand Protection Manager in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching SnapDragon and understanding our brand protection services. We want to see your enthusiasm and knowledge about what we do, so show us how you can contribute to our mission!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Brand Protection Manager. We love candidates who can clearly articulate their value and how they can help us defend brands effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are eager to join our international team.
We think you need these skills to ace Brand Protection Manager in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Brand Protection Manager role. Highlight your experience in online enforcement and IP protection, and don’t forget to showcase your analytical and problem-solving skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about brand protection and how your background aligns with our mission at SnapDragon. Be sure to mention any relevant experience managing or mentoring teams, as we love a proactive leader.
Showcase Your Communication Skills: Since outstanding written and verbal communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t hesitate to demonstrate your ability to communicate complex ideas simply. We’re all about clarity here at SnapDragon!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our awesome team!
How to prepare for a job interview at SnapDragon Monitoring
✨Know Your Brand Protection Basics
Before the interview, brush up on your knowledge of online enforcement and IP protection. Familiarise yourself with common challenges brands face in the digital space and think about how you can contribute to solving these issues at SnapDragon.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples where you've used analytical skills to tackle brand protection problems. Be ready to explain your thought process and the outcomes of your actions, as this will demonstrate your problem-solving abilities.
✨Communicate Clearly and Confidently
Since outstanding communication is key for this role, practice articulating your thoughts clearly. Consider doing mock interviews with a friend or using video calls to refine your verbal skills, ensuring you convey your ideas effectively.
✨Demonstrate Team Leadership Experience
Think of instances where you've managed or mentored a team, especially in a distributed or international context. Be prepared to share how you motivated your team and handled challenges, as this will highlight your leadership capabilities.