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- Tasks: Join our team as a GSOC Specialist, ensuring safety and security for all.
- Company: Snap Inc. is a cutting-edge tech company focused on innovative communication tools.
- Benefits: Enjoy parental leave, medical coverage, mental health support, and profit-sharing options.
- Why this job: Be part of a creative culture that values kindness and teamwork while making a real impact.
- Qualifications: Experience in security or emergency services is a plus; strong communication and problem-solving skills are essential.
- Other info: Work in-office at least 4 days a week to enhance collaboration and team spirit.
The predicted salary is between 36000 - 60000 £ per year.
Snap Inc. is a technology company dedicated to enhancing communication and self-expression through innovative products like Snapchat, Lens Studio, and Spectacles. The Global Security Organization (GSO) plays a vital role in ensuring a safe environment for employees, guests, and customers, embodying values of kindness, intelligence, and creativity. We are seeking a Global Security Operations Center (GSOC) Specialist to join our team.
Key responsibilities include:
- Supporting and protecting team members and assets by coordinating with security teams and service providers.
- Managing and developing the GSOC training programs, including SOPs, manuals, and seminars for dispatchers and partners.
- Planning and executing onboarding and specialized training programs.
- Evaluating training materials and delivery modes to support employee development.
- Monitoring risks using internal and external data sources.
- Communicating effectively throughout incident response processes.
- Utilizing security technology and investigative skills to respond to and resolve cases.
- Managing access control functions and CCTV systems for situational awareness and investigations.
- Developing procedures aligned with best practices and standards.
- Motivating, coaching, and training GSOC operators.
- Coordinating schedules and coverage for the team.
- Ensuring quality control of GSOC products and reports.
- Performing other duties or projects as assigned.
Knowledge, Skills & Abilities include:
- Leadership, customer service, and teamwork skills.
- Experience in security, emergency services, law enforcement, military, or customer service fields is helpful.
- Flexibility to work non-traditional hours, including nights, weekends, and holidays.
- Proficiency with security systems, incident management, CCTV, and communication tools.
- Understanding of incident response, crisis management, and emergency procedures.
- Ability to ensure compliance and rapid notifications.
- Experience creating security intelligence products and using OSINT tools.
- Professionalism, discretion, and strong communication skills.
- Problem-solving creativity and process development enthusiasm.
- Strong time management, multitasking, and attention to detail.
- Data analytics and reporting experience.
- Educational background in research, analytical, or intelligence techniques.
Minimum Qualifications:
- Experience in a command center, 911, GSOC, or emergency operations environment.
- Ability to stand for extended periods and lift up to 20.5 lbs.
Preferred Qualifications:
- Flexibility to work any shift and attend training.
- Experience supervising in a GSOC or security center.
- Familiarity with Lenel, CCTV, and incident management systems.
If you require accommodations due to a disability or special need, please let us know.
Work Environment:
We practice a "default together" approach, expecting team members to work in the office at least 4 days a week to foster culture and collaboration.
Our Commitment to Diversity:
Snap Inc. is an equal opportunity employer, welcoming applicants of all backgrounds and identities, and committed to inclusive employment practices.
Benefits:
Our benefits include parental leave, comprehensive medical coverage, mental health support, and profit-sharing options to support your well-being and success.
Security Specialist employer: Snapchat
Contact Detail:
Snapchat Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Specialist
✨Tip Number 1
Familiarise yourself with the latest security technologies and incident management systems, especially those mentioned in the job description like CCTV and Lenel. This knowledge will not only help you during interviews but also demonstrate your proactive approach to understanding the role.
✨Tip Number 2
Network with professionals in the security field, particularly those who have experience in GSOC or emergency operations environments. Engaging with them can provide valuable insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your problem-solving skills and how you've handled crisis situations in the past. Use specific examples that highlight your ability to think on your feet and manage stress effectively, as these are crucial for a Security Specialist.
✨Tip Number 4
Showcase your leadership and teamwork abilities by discussing any relevant experiences where you motivated or trained others. This will align well with the responsibilities of managing and developing GSOC training programs.
We think you need these skills to ace Security Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the GSOC Specialist position. Tailor your application to highlight relevant experiences in security, emergency services, or related fields.
Highlight Relevant Experience: In your CV and cover letter, emphasise any experience you have in command centres, GSOCs, or emergency operations environments. Mention specific skills such as incident management, crisis response, and familiarity with security systems like CCTV.
Showcase Your Skills: Demonstrate your leadership, communication, and problem-solving skills in your application. Provide examples of how you've motivated teams, managed training programs, or developed procedures in previous roles.
Personalise Your Application: Make your application stand out by personalising it for Snap Inc. Reflect their values of kindness, intelligence, and creativity in your writing. Show enthusiasm for the role and the company’s mission to enhance communication and self-expression.
How to prepare for a job interview at Snapchat
✨Showcase Your Security Knowledge
Make sure to brush up on your knowledge of security systems, incident management, and crisis response. Be prepared to discuss specific examples from your past experiences that demonstrate your understanding of these areas.
✨Demonstrate Leadership Skills
As a GSOC Specialist, you'll need strong leadership abilities. Share instances where you've successfully led a team or project, highlighting your ability to motivate and coach others in high-pressure situations.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely, especially when discussing complex security scenarios or incident responses. This will show your potential employer that you can handle communication during critical situations.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and decision-making under pressure. Think through various security incidents and how you would respond, ensuring you can explain your reasoning and the steps you would take.
