At a Glance
- Tasks: Manage relationships and drive credit solutions for franchisees across the UK.
- Company: Join Snap-on, a leader in tools and finance solutions.
- Benefits: Enjoy perks like enhanced leave, gym access, and private medical insurance.
- Why this job: Be the key link in empowering businesses while developing your career.
- Qualifications: GCSEs or relevant experience in financial services required.
- Other info: Dynamic role with opportunities for growth and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
At Snap-on, we don’t just sell tools – we power possibilities. Our credit and leasing solutions are at the heart of helping franchisees and customers access the products they need to succeed. We’re looking for a confident, relationship-driven Account Manager to take the lead in managing our EC and Lease business portfolio across the UK, ensuring we achieve corporate, regional, and national performance standards.
In this role, you’ll be the main link between Snap-on Finance (SOF), Snap-on Tools (SOT) and Snap-on Diagnostics (SOD) field personnel. You’ll champion our credit programs, help develop business opportunities, introduce new products, and ensure the effective use of our Franchise Collect system. Your focus will be on building strong, value-added relationships with regional sales teams and franchisees, while keeping receivables in check, resolving delinquency issues, and protecting the business from losses – all while keeping customers satisfied.
This is a role that blends collections expertise with business development know-how – so if you’re commercially sharp, confident in tackling challenges head-on, and driven by results, we want to hear from you.
What you’ll do
- Take ownership of the receivables portfolio, working closely with franchisees and field management to control delinquency and minimise losses.
- Resolve customer payment issues with a focus on retention and long-term solutions.
- Educate franchisees on Snap-on’s Franchise Collect Program and provide support on credit processes.
- Drive the promotion and adoption of credit programs to meet sales goals.
- Analyse portfolio performance, forecast results, and prepare reports for management.
- Attend field group meetings, ride with franchisees, and work alongside sales teams to promote best practice.
- Recommend legal action where required, and follow through on necessary processes.
- Look for continuous improvement opportunities in both sales and credit control.
What you’ll need
- 5 GCSEs/O Level equivalent or 2–4 years of directly related collections experience in financial services.
- A professional telephone manner with excellent communication skills.
- Proficiency in Microsoft Office and strong computer literacy.
- An outgoing personality with the ability to build rapport quickly.
- Strong organisational skills and the ability to manage multiple priorities independently.
- A proactive, positive, and solution-focused approach.
Benefits
- Additional leave
- Canteen
- Company events
- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Free flu jabs
- Free parking
- Life insurance
- On-site gym
- On-site parking
- Private medical insurance
- Referral programme
- Sick pay
Account Manager in Kettering employer: Snap-on Incorporated.
Contact Detail:
Snap-on Incorporated. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Kettering
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn to find folks who work at Snap-on or similar companies. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a casual chat, let your confidence shine through. Be yourself and demonstrate how your outgoing nature can help build those strong relationships with franchisees and sales teams.
✨Tip Number 3
Do your homework! Research Snap-on’s products and credit programs before any meeting. This will not only impress them but also show that you're genuinely interested in helping their business grow. Plus, it’ll give you some great talking points!
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for the role. Don’t miss out on the opportunity to stand out from the crowd!
We think you need these skills to ace Account Manager in Kettering
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter and CV. Remember, we’re looking for someone who can build strong relationships, so show us how you connect with others.
Tailor Your Application: Make sure to tailor your application specifically for the Account Manager role at Snap-on. Highlight your relevant experience in collections and business development, and explain how your skills align with our mission to power possibilities. A personalised application shows us you’re genuinely interested!
Be Results-Driven: In your application, focus on your achievements and how you've driven results in previous roles. Use specific examples to demonstrate your ability to manage portfolios, resolve issues, and improve processes. We love seeing how you’ve made a difference in past positions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company culture there, which can help you craft an even better application!
How to prepare for a job interview at Snap-on Incorporated.
✨Know Your Numbers
As an Account Manager, you'll be dealing with financials, so brush up on your numbers. Be prepared to discuss how you've managed receivables in the past and any specific metrics you've achieved. This shows you understand the importance of performance standards.
✨Build Rapport
Since this role is all about relationships, practice your communication skills. Think of examples where you've successfully built strong connections with clients or colleagues. Being personable can set you apart from other candidates.
✨Showcase Problem-Solving Skills
Be ready to share instances where you've resolved payment issues or improved processes. Highlight your proactive approach and how it led to long-term solutions. This will demonstrate your ability to tackle challenges head-on.
✨Understand the Business
Familiarise yourself with Snap-on's products and services, especially the Franchise Collect Program. Showing that you’ve done your homework will impress the interviewers and show your genuine interest in the role.