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- Tasks: Manage customer inquiries via calls and digital communications while ensuring excellent service.
- Company: Dynamic financial services company with a focus on innovation.
- Benefits: Competitive salary, hybrid working arrangements, and comprehensive benefits package.
- Why this job: Join an innovative team and enhance your customer service skills in a thriving industry.
- Qualifications: Strong communication skills and experience in a customer-focused role.
- Other info: Entry-level position with opportunities for growth and development.
The predicted salary is between 28800 - 43200 £ per year.
A dynamic financial services company is looking for a Customer Service Representative to join their team in Milton Keynes. This entry-level position entails managing customer inquiries through calls and digital communications while ensuring compliance and delivering excellent service.
Successful candidates will have strong communication skills and experience in a customer-focused role. The company offers a competitive salary, hybrid working arrangements, and a comprehensive benefits package. Apply now to be part of this innovative team!
Hybrid FinTech Customer Experience Specialist in Milton Keynes employer: Snap Finance UK
Contact Detail:
Snap Finance UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid FinTech Customer Experience Specialist in Milton Keynes
✨Tip Number 1
Get to know the company! Research their values and mission so you can tailor your conversations. When you understand what they stand for, you can show how you fit right in.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer interaction, try role-playing with a friend or family member. This will help you feel more confident when handling inquiries.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our innovative team!
We think you need these skills to ace Hybrid FinTech Customer Experience Specialist in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how you’ve made a difference in previous roles, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Hybrid FinTech Customer Experience Specialist role and how your background makes you a perfect fit for our team.
Showcase Your Digital Skills: Since this role involves managing inquiries through digital communications, let us know about any relevant tech skills or tools you’ve used. We love candidates who are comfortable with technology and can adapt quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Snap Finance UK
✨Know the Company Inside Out
Before your interview, take some time to research the financial services company. Understand their values, mission, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their innovative team.
✨Showcase Your Communication Skills
As a Customer Experience Specialist, strong communication is key. Prepare examples from your past experiences where you successfully managed customer inquiries or resolved issues. Practise articulating these scenarios clearly and confidently, as this will demonstrate your ability to handle calls and digital communications effectively.
✨Prepare for Compliance Questions
Since compliance is crucial in the financial sector, be ready to discuss how you would ensure adherence to regulations while providing excellent service. Think of situations where you had to follow guidelines or protocols in previous roles, and be prepared to share those experiences.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the training process, or how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can contribute to the company's success.
