LU2 | Support Worker

Support Worker in Luton, LU2, for an intelligent and bright man who has a Traumatic Brain Injury (TBI). Up to £23.50 gross an hour.

Salary / Wage: £21.16 (weekdays) £23.50 (weekends and worked bank holidays)

Driving Requirements: Yes – automatic adapted available on duty (Due to insurance restrictions, applicants must meet the insurer’s criteria for coverage, need to be aged 25 and above)

Essential: Confident supporting an adult with personal care. Computer literate and contactable via email. This role is open to female applicants only.

Desirable: Brain Injury experience preferred, but willingness to learn and interested attitude considered.

Start Date: ASAP

Days & Hours: Monday 8.00am to 4.30pm, Tuesday 8.00am to 2.00pm and/or 2.00pm to 8.00pm (or a full day from 8.00am to 8.00pm), and Thursday 8.00am to 8.00pm. Additional ad-hoc, evening, and weekend shifts may also be available.

Pets in Home: None

About the Client: Great opportunity to be part of an on-going rehab journey supporting our client ‘Ben’ (47), an incredibly bright and intelligent man. Ben was involved in a RTA which caused him to sustain a traumatic brain injury (TBI) and orthopedic injuries. Ben is a full-time wheelchair user and all transfers are assisted stands; experience of this is preferred but training is given. Ben will require help with all personal care. Ben can communicate verbally but sometimes chooses not to; this will all depend on the rapport that is built.

The Role at a Glance: We are looking for 2–3 Support Workers to join a friendly, collaborative team providing thoughtful, creative and person-centred support. The focus is always on ensuring Ben remains at the heart of every decision—what he does, how he does it, and how he is supported day to day. Ben is not someone who enjoys being stuck indoors, so you can expect an active and varied schedule. A typical day may include community outings, gym sessions, meeting friends, shopping trips, lunch out, or day trips further afield to places such as Brighton or museums in London. When at home, Ben enjoys crosswords, word games, and other mentally stimulating activities.

This Job Would Suit: The ideal candidate will be intellectually curious, with an interest in conversation, word games, puzzles, quizzes, and current affairs, able to engage with Ben’s sharp wit and lively personality. You will need to be emotionally mature, able to provide consistent, sensitive, and respectful support to someone with a brain injury. Creativity and proactivity are important, with the confidence to plan meaningful days, suggest new activities, and adapt to Ben’s interests. Experience supporting mobility needs, including wheelchair use, is valuable, as is the ability to work collaboratively with a small team of support workers. While previous experience in brain injury, neurorehabilitation or complex care is highly advantageous, the role is equally suited to someone with the right attitude, resilience, and willingness to learn.

Why You’ll Love This Role: You will be joining a well-established team which is led by a Neuropsychologist, with regular training and input from Neuro Physiotherapist, Speech and Language Therapist and Occupational Therapist. This will be a fun and rewarding role with lots of daily activities.

Recruitment Process: This vacancy is being managed through Snap Care's Shortlist Service. We will review all applications and verify the essential criteria are met before passing suitable CVs and contact details to our client/case manager, who will continue the recruitment process directly. By applying, you consent to your details being shared with our client.