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For Companies At a Glance
- Tasks: Lead and optimise warehouse operations, ensuring peak efficiency and customer satisfaction.
- Company: Join Smyths Toys, a leading retailer of children's toys with a strong online and physical presence.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a passionate team that values innovation and customer service in a fun industry.
- Qualifications: Experience as a Duty Manager is preferred; strong leadership and communication skills are essential.
- Other info: Shifts primarily during twilight hours, perfect for students seeking flexible work.
The predicted salary is between 30000 - 42000 £ per year.
Smyths Toys is one of the world's largest specialty retailers of children's toys. We operate both online and via our physical retail stores, with hundreds of stores spread across Europe and the UK. We source our product range from an extensive array of UK, European, and international suppliers. Are you up for the challenge? Then please apply online today!
About The Role
Smyths Toys relies on the efficiency and effectiveness of our distribution centres. We consider each of our regional warehouses to be a well-oiled machine, driven by a customer-centric mentality. To deliver on our promise to consumers, we count on exceptionally talented and committed people. Currently, we’re seeking a Warehouse Duty Manager to join our team to assist in managing our operations. The majority of shifts worked will be Twilight hours from 15:00pm to 00:00am.
Responsibilities:
- Report to the Webstore General Manager
- Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organising, directing, and training warehouse employees and establishing, monitoring, and managing operation goals
- Oversee daily operations, while controlling and managing inventory and logistics
- KPI Monitoring
- Constantly looking for areas of improvement in processes of the business
- Train, develop and manage their warehouse team to solve day-to-day operational issues and reach short and long-term performance goals
- To promote, improve and maintain a professional working environment and employee experience for both temporary and permanent employees
- Implementing and ensuring that teams adhere to operational policies and procedures
- Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations
The Ideal Candidate:
- Have a proven track record as a Duty Manager (Warehouse experience is desirable, not essential)
- Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills
- Be target driven and customer service orientated
- Be highly motivated and ambitious
- Be a self-starter with a can-do attitude
- Knowledge of WMS and SAP Systems is desirable but not essential
Smyths Toys is an Equal Opportunities Employer.
Warehouse Webstore Duty Manager - Corby employer: Smyths Toys
Contact Detail:
Smyths Toys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Webstore Duty Manager - Corby
✨Tip Number 1
Familiarise yourself with the operations of a warehouse and the specific challenges faced in a distribution centre. Understanding the logistics and inventory management processes will help you speak confidently about how you can contribute to Smyths Toys' efficiency.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Be ready to discuss how you’ve motivated staff and improved team performance, as this is crucial for the Warehouse Duty Manager position.
✨Tip Number 3
Research Smyths Toys and their customer-centric approach. Being able to articulate how you align with their values and how you can enhance customer satisfaction through operational excellence will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your problem-solving abilities. Think of specific instances where you identified inefficiencies and implemented solutions, as this role requires constant improvement in processes to meet operational goals.
We think you need these skills to ace Warehouse Webstore Duty Manager - Corby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous roles in management or warehousing. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership skills and customer service orientation. Mention specific examples of how you've improved processes or managed teams effectively in past roles.
Highlight Relevant Skills: In your application, emphasise skills such as operational management, team training, and inventory control. If you have experience with WMS or SAP systems, be sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Smyths Toys
✨Understand the Company Culture
Before your interview, take some time to research Smyths Toys and their company culture. Understanding their customer-centric mentality and commitment to efficiency will help you align your answers with their values.
✨Showcase Your Leadership Skills
As a Warehouse Duty Manager, you'll need strong leadership skills. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved processes to demonstrate your capability.
✨Be Ready to Discuss KPIs
Since the role involves monitoring KPIs, be prepared to discuss how you've used KPIs in previous roles to drive performance. Think of specific metrics you've tracked and how they influenced your decision-making.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about their current challenges in warehouse operations or how they measure success in the position you're applying for.
