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For Companies At a Glance
- Tasks: Lead the store team, manage sales, and ensure top-notch customer service.
- Company: Join Smyths Toys, a leading retailer of children's toys across Europe and the UK.
- Benefits: Enjoy flexible hours, career growth opportunities, and a fun work environment.
- Why this job: Be part of an exciting growth journey while making a positive impact on customers' lives.
- Qualifications: Experience in retail management, strong leadership skills, and a passion for customer service required.
- Other info: Smyths Toys is committed to equal opportunities for all employees.
The predicted salary is between 28800 - 43200 £ per year.
Smyths Toys is one of the world\’s largest specialty retailers of children\’s toys. We operate both online, and via our physical retail stores, with hundreds of stores spread across Europe and the UK. We source our product range from an extensive array of UK, European, and international suppliers.
Are you up for the challenge? Then please apply online today!
About the Role
We are looking to recruit a Store Manager for our store in Enfield. Are you our next superhero and looking to progress your retail management career? If so, we would like to hear from you. At this very exciting time of business growth, come and join us on our journey.
Responsibilities
- Managing the sales floor, cash office and all back office duties on a day-to-day basis
- Maximising sales performance throughout the Store
- Achieving Company KPI\’s in terms of Sales, Stockloss, Health and Safety, and Wages
- Recruiting, training, developing, managing and rostering colleagues
- Ensuring the Store delivers exceptional customer service
- Delivering exemplary standards with in-store presentation, stock control, shrinkage & administration compliance
The Ideal Candidate
- Previous experience as an Assistant/Store Manager in a fast-paced high-volume retail environment
- Strong numerical, organisational and analytical skills
- Strong leadership and team management skills
- Excellent customer service skills and a commitment to building good relationships with the customers, your team and other key stakeholders
- Proficiency in Microsoft office packages and a working knowledge of retail computerised management and control systems
- Must be available to work flexible hours including weekdays, late nights and weekends
- Previous experience as an Assistant/Store Manager in a fast-paced high-volume retail environment
- Strong numerical, organisational and analytical skills
- Strong leadership and team management skills
- Excellent customer service skills and a commitment to building good relationships with the customers, your team and other key stakeholders
- Proficiency in Microsoft office packages and a working knowledge of retail computerised management and control systems
- Must be available to work flexible hours including weekdays, late nights and weekends
Smyths Toys is an Equal Opportunities Employer
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Store Manager - Enfield employer: Smyths Toys
Contact Detail:
Smyths Toys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Enfield
✨Tip Number 1
Familiarise yourself with Smyths Toys' product range and their unique selling points. This knowledge will not only help you stand out during the interview but also demonstrate your genuine interest in the company and its offerings.
✨Tip Number 2
Prepare to discuss your previous retail management experiences in detail. Highlight specific examples where you've maximised sales performance or improved customer service, as these are key responsibilities for the Store Manager role.
✨Tip Number 3
Showcase your leadership skills by preparing examples of how you've successfully trained and developed team members in the past. This will illustrate your capability to manage and motivate a team effectively.
✨Tip Number 4
Be ready to discuss your approach to achieving KPIs, particularly in areas like stock control and health and safety. Having a clear strategy or examples of how you've met these targets before will make a strong impression.
We think you need these skills to ace Store Manager - Enfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in retail management, especially in fast-paced environments. Emphasise your leadership skills and any achievements related to sales performance and customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of Smyths Toys' values. Mention specific examples of how you've maximised sales or improved customer service in your previous roles.
Highlight Relevant Skills: In your application, clearly outline your numerical, organisational, and analytical skills. Provide examples of how you've used these skills to achieve KPIs or manage a team effectively.
Show Flexibility: Since the role requires flexible working hours, mention your availability in your application. This shows your commitment and willingness to meet the demands of the job.
How to prepare for a job interview at Smyths Toys
✨Showcase Your Leadership Skills
As a Store Manager, strong leadership is key. Be prepared to discuss your previous experiences in managing teams, how you motivate staff, and any successful strategies you've implemented to improve team performance.
✨Demonstrate Your Customer Service Commitment
Smyths Toys values exceptional customer service. Share specific examples of how you've gone above and beyond for customers in the past, and how you plan to maintain high standards in this role.
✨Know Your Numbers
With a focus on sales performance and KPIs, it's crucial to demonstrate your numerical and analytical skills. Be ready to discuss how you've used data to drive sales and manage stock effectively in previous roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about challenges you've faced in retail management and how you resolved them, particularly in high-pressure situations.