At a Glance
- Tasks: Assemble bikes, provide top-notch customer service, and keep the store looking great.
- Company: Join Smyths Toys, a leading retailer of children's toys across Europe and the UK.
- Benefits: Enjoy competitive pay, pension scheme, life assurance, and employee support programmes.
- Other info: Flexible hours, including weekends, with opportunities for growth in a fun environment.
- Why this job: Be part of a dynamic team and share your passion for biking with customers.
- Qualifications: Retail experience is a plus, but a love for bikes and good organisation skills are key.
The predicted salary is between 12.9 - 12.9 £ per hour.
Smyths Toy Superstores are a rapidly expanding retailer specialising in toys, software, and nursery products. Smyths Toys is one of the world's largest specialty retailers of children's toys, operating online and through physical retail stores across Europe and the UK. We source our product range from an extensive array of UK, European, and international suppliers.
As a Bike Mechanic, you will be expected to provide a high level of customer service, assemble bikes in store and manage associated assembly sign-off/ health & safety paperwork and certificates. You will help your team achieve daily targets and ensure that the store is well stocked and well presented at all times. Successful candidates will work as part of a fast‑paced and dynamic team. Training in bike assembly and health & safety is provided. Our stores are open 7 days a week and we need our Bike Mechanics to be flexible, particularly on weekends, which are our busiest trading days. This is a temporary contract, with a rate of pay of £12.90 per hour for over 21 and £11.00 per hour for under 21.
Responsibilities
- Provide a high level of customer service
- Ascertain customers’ needs and wants
- Work as part of a fast paced and dynamic team
- Keep the store clean and tidy
- Pack shelves and merchandise
- Work delivery and complete price changes
- Work on the tills
- Learn about and keep up to date with our products in order to help customers
The Ideal Candidate
- Retail experience in the following areas is highly desirable, but not essential: Backdoor/Warehouse
- Personal interest in biking/bikes would be advantageous
- Good organisational skills essential to manage assembly certificates/ health & safety paperwork
- Flexibility to work 7 days a week, including weekends
Benefits
- Defined Contribution Pension Scheme
- Life Assurance Cover
- Employee Assistance Programme
- Company Maternity and Paternity Payments
- Special Life-Event Gifts
Smyths Toys is an Equal Opportunities Employer.
Bike Mechanic/Sales Assistant - Sheffield Drakehouse employer: Smyths Toys
Smyths Toys is an excellent employer, offering a vibrant work culture where teamwork and customer service are at the forefront. Employees benefit from comprehensive training, flexible working hours, and a range of perks including a pension scheme and life assurance, all within a dynamic retail environment that values personal interests like biking. Join us in Sheffield Drakehouse to be part of a rapidly expanding company that prioritises employee growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Bike Mechanic/Sales Assistant - Sheffield Drakehouse
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Bike Mechanic/Sales Assistant - Sheffield Drakehouse
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Smyths Toys:Don’t forget to personalise your application for Smyths Toys! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Smyths Toys
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Smyths Toys offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Smyths Toys and contribute positively during your temporary stint.
