Sales Assistant - Old Kent Road 1
Sales Assistant - Old Kent Road 1

Sales Assistant - Old Kent Road 1

London Full-Time No home office possible
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Smyths Toys

At a Glance

  • Tasks: Join our team as a Sales Assistant, providing top-notch customer service and keeping the store vibrant.
  • Company: Smyths Toys is a leading retailer of children's toys with stores across Europe and the UK.
  • Benefits: Enjoy competitive pay, flexible hours, discounts, and a supportive work environment.
  • Why this job: Be part of a fun, dynamic team in a growing business that values your contributions.
  • Qualifications: Retail experience is a plus, but enthusiasm and flexibility are what we truly value.
  • Other info: This is a temporary role with opportunities for growth and training before the store opens.

Smyths Toys is one of the world\’s largest specialty retailers of children\’s toys. We operate both online, and via our physical retail stores, with hundreds of stores spread across Europe and the UK. We source our product range from an extensive array of UK, European, and international suppliers.
We are an equal opportunity employer, and the only thing that matters to us is your ability to do this role. Are you up for the challenge? Then please apply online today!

About the Role

Are you looking for a new challenge and want to be part of an expanding business, filled with fun
& exciting opportunities?

Come and join our team of superheroes, as we are on the search to
recruit our next generation of Sales Assistants, for Smyths Toys Superstores!

This is a temporary contract, with a rate of pay of £12.80 per hour for over 21 and £10.55 per hour
for under 21.

For nightpack -The rate of pay for hours worked between 10pm and 7am is £14.72 for over 21s and £12.13 for 18-20.

Responsibilities

  • Provide a high level of customer service
  • Ascertain customers’ needs and wants
  • Work as part of a fast paced and dynamic team
  • Keep the store clean and tidy
  • Pack shelves and merchandise
  • Work delivery and complete price changes
  • Work on the tills
  • Learn about and keep up to date with our products in order to help customers

The Ideal Candidate

Retail experience in the following areas is highly desirable, but not essential:

  • Nursery
  • Software & Gaming
  • Backdoor/Warehouse

Our stores are open 7 days a week so we need our Sales Assistants to be as flexible as possible.

As you will be joining one of our new stores, you will be expected to work increased hours in order to complete your training prior to your official store opening.
Initially, you will be hired on a temporary basis to give you the opportunity to see if you enjoy this fast paced world of retail.

  • A benefits package inclusive of:
    • 4 weeks annual leave rising according to length of service
    • Defined Contribution Pension Scheme
    • Life Assurance Cover
    • Employee Assistance Programme
    • In-store discount
    • Company Maternity and Paternity Payments
    • Special Life-Event Gifts
    • Length of Service Awards

Smyths Toys is an Equal Opportunities Employer

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Sales Assistant - Old Kent Road 1 employer: Smyths Toys

Smyths Toys is an exceptional employer, offering a vibrant work culture where fun and excitement are at the heart of our expanding business. As a Sales Assistant on Old Kent Road, you will enjoy competitive pay, flexible hours, and a comprehensive benefits package that includes annual leave, pension contributions, and employee discounts, all while being part of a dynamic team dedicated to providing outstanding customer service.
Smyths Toys

Contact Detail:

Smyths Toys Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Assistant - Old Kent Road 1

✨Tip Number 1

Familiarise yourself with Smyths Toys' product range and current promotions. This knowledge will not only help you engage with customers effectively but also demonstrate your enthusiasm for the role during any interviews or discussions.

✨Tip Number 2

Showcase your customer service skills by preparing examples of how you've successfully assisted customers in previous roles. Being able to articulate these experiences can set you apart from other candidates.

✨Tip Number 3

Be ready to discuss your flexibility regarding working hours, especially since the store operates seven days a week. Highlighting your willingness to adapt to the needs of the business can make you a more attractive candidate.

✨Tip Number 4

Connect with current or former employees on platforms like LinkedIn to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach during the application process.

We think you need these skills to ace Sales Assistant - Old Kent Road 1

Customer Service Skills
Communication Skills
Teamwork
Flexibility
Attention to Detail
Time Management
Sales Skills
Product Knowledge
Cash Handling
Problem-Solving Skills
Adaptability
Basic IT Skills
Merchandising Skills
Ability to Work in a Fast-Paced Environment

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Sales Assistant position. Tailor your application to highlight how your skills and experiences align with what Smyths Toys is looking for.

Highlight Relevant Experience: If you have any retail experience, especially in areas like nursery, software, or gaming, make sure to emphasise this in your CV. Even if you lack direct experience, showcase transferable skills such as customer service or teamwork.

Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at Smyths Toys and how you can contribute to their team. Keep it concise and engaging.

Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in a customer-facing role.

How to prepare for a job interview at Smyths Toys

✨Show Your Passion for Toys

Make sure to express your enthusiasm for toys and children's products during the interview. Share any personal experiences or favourite toys from your childhood to connect with the company's mission of providing joy to children.

✨Demonstrate Customer Service Skills

Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you went above and beyond to meet a customer's needs, as this role heavily relies on delivering high-quality service.

✨Be Ready for Teamwork Questions

Since the role involves working in a fast-paced team environment, be prepared to discuss your experience working in teams. Think of specific instances where you collaborated effectively with others to achieve a common goal.

✨Understand the Product Range

Familiarise yourself with Smyths Toys' product range before the interview. Knowing about their offerings, especially in nursery, software, and gaming, will show your commitment and readiness to assist customers effectively.

Sales Assistant - Old Kent Road 1
Smyths Toys
Location: London
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