At a Glance
- Tasks: Join our team as a Sales Assistant, providing top-notch customer service and keeping the store vibrant.
- Company: Smyths Toys is a leading retailer of children's toys with stores across Europe and the UK.
- Benefits: Enjoy competitive pay, flexible hours, discounts, and a supportive work environment.
- Other info: This is a temporary role with opportunities for growth and training before the store opens.
- Why this job: Be part of a fun, dynamic team in a growing business that values your contributions.
- Qualifications: Retail experience is a plus, but enthusiasm and flexibility are what we truly value.
Smyths Toys is one of the world\'s largest specialty retailers of children\'s toys. We operate both online, and via our physical retail stores, with hundreds of stores spread across Europe and the UK. We source our product range from an extensive array of UK, European, and international suppliers.
We are an equal opportunity employer, and the only thing that matters to us is your ability to do this role. Are you up for the challenge? Then please apply online today!
About the Role
Are you looking for a new challenge and want to be part of an expanding business, filled with fun
& exciting opportunities?
Come and join our team of superheroes, as we are on the search to
recruit our next generation of Sales Assistants, for Smyths Toys Superstores!
This is a temporary contract, with a rate of pay of £12.80 per hour for over 21 and £10.55 per hour
for under 21.
For nightpack -The rate of pay for hours worked between 10pm and 7am is £14.72 for over 21s and £12.13 for 18-20.
Responsibilities
- Provide a high level of customer service
- Ascertain customers’ needs and wants
- Work as part of a fast paced and dynamic team
- Keep the store clean and tidy
- Pack shelves and merchandise
- Work delivery and complete price changes
- Work on the tills
- Learn about and keep up to date with our products in order to help customers
The Ideal Candidate
Retail experience in the following areas is highly desirable, but not essential:
- Nursery
- Software & Gaming
- Backdoor/Warehouse
Our stores are open 7 days a week so we need our Sales Assistants to be as flexible as possible.
As you will be joining one of our new stores, you will be expected to work increased hours in order to complete your training prior to your official store opening.
Initially, you will be hired on a temporary basis to give you the opportunity to see if you enjoy this fast paced world of retail.
- A benefits package inclusive of:
- 4 weeks annual leave rising according to length of service
- Defined Contribution Pension Scheme
- Life Assurance Cover
- Employee Assistance Programme
- In-store discount
- Company Maternity and Paternity Payments
- Special Life-Event Gifts
- Length of Service Awards
Smyths Toys is an Equal Opportunities Employer
#J-18808-LjbffrSales Assistant - Old Kent Road 1 in London employer: Smyths Toys
Smyths Toys is an exceptional employer, offering a vibrant work culture where fun and excitement are at the heart of our expanding business. As a Sales Assistant on Old Kent Road, you will enjoy competitive pay, flexible hours, and a comprehensive benefits package that includes annual leave, pension contributions, and employee discounts, all while being part of a dynamic team dedicated to providing outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Old Kent Road 1 in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Smyths Toys, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Smyths Toys!
We think you need these skills to ace Sales Assistant - Old Kent Road 1 in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Smyths Toys, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Smyths Toys and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Smyths Toys that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Smyths Toys
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
