At a Glance
- Tasks: Lead a dynamic team and ensure an unforgettable shopping experience for customers.
- Company: Join Smyths Toys, Europe's fastest-growing toy retailer with a fun and vibrant culture.
- Benefits: Enjoy competitive salary, performance bonuses, generous leave, and employee discounts.
- Other info: Flexible hours and excellent career growth opportunities await you!
- Why this job: Be part of a magical retail experience and make a real impact in a fast-paced environment.
- Qualifications: Experience in retail management and strong leadership skills are essential.
The predicted salary is between 24750 - 30250 £ per year.
Smyths Toys Superstores is on a mission to provide customers with an extensive range of high-quality products at competitive prices, delivered through our unique brand of fun. As Europe’s fastest-growing toy retailer, we aim to scale up our magical retail experience while putting the customer at the centre of everything we do. Our core values focus on absolute ownership, and we expect you to put your own stamp on things. We believe a retail store shouldn't just be rows of shelves—it should be 'theatre' that comes to life. If you are highly motivated and thrive on fast-paced commercial challenges, you belong here.
As a Duty Manager at Smyths Toys, you are responsible for the day-to-day operation and management of your assigned department. You support the Store Manager in the end-to-end operation of a high-volume, fast-paced retail ecosystem. Your goal is clear: maximise sales, develop a rock-star team, and ensure that every customer walking through our doors experiences exceptional, seamless customer service.
Salary: £33,000+ depending on experience
Responsibilities:
- Be a Key Leader in Your Store: Deliver and exceed sales targets through effective space planning, impeccable floor presentation, and commercial stock placement.
- Support the Management of KPIs: Assist the Store Manager in achieving key performance indicators including Sales, Stock loss/Shrinkage, and Health and Safety compliance.
- Build a High-Performing Team: Recruit, train, roster, and mentor a diverse team of retail professionals.
- Create Store Theatre: Ensure the sales floor delivers an unforgettable, high-energy customer experience.
- Master the Logistics: Oversee cash handling, daily spot checks on tills, stock control, security protocols, and general back-office administrative compliance.
The Ideal Candidate:
- A High-Volume Retail Veteran: Proven track record as an Assistant Manager, Duty Manager, Team Leader, or Shift Supervisor in a fast-paced retail environment.
- Commercially Sharp: Strong numerical, analytical, and organisational skills.
- An Inspiring Leader: Lead from the front, coaching your team to take ownership of their own departments.
- Tech-Savvy: Proficient with Microsoft Office and comfortable navigating computerised retail management and stock-control systems.
- Flexible & Resilient: Fully prepared to work flexible hours, including weekends, late nights, and bank holidays.
Benefits:
- Performance-based bonus package
- 33 days annual leave rising with length of service
- A defined contribution pension scheme up to 7.5% matched contribution
- Life assurance cover
- 24/7 counselling through our employee assistance programme
- Discount platform
- Financial guidance
- Bike to work scheme
- Generous in-store employee discount
- Enhanced maternity and paternity pay
Smyths Toys is an Equal Opportunities Employer.
Duty Manager - Poole employer: Smyths Toys
Smyths Toys is an excellent employer, offering a vibrant work culture where team members are valued and encouraged to grow within the expanding business. As a Night Pack Assistant in Bradford, you'll enjoy competitive pay rates, a comprehensive benefits package including pension contributions and employee discounts, and the opportunity to be part of a fun and dynamic environment that prioritises both personal and professional development.
