At a Glance
- Tasks: Lead a dynamic team to exceed sales targets and ensure top-notch customer service.
- Company: Join Smyths Toys, a leading retailer in children's toys with a fun and vibrant culture.
- Benefits: Enjoy 31 days of annual leave, competitive salary, and exclusive employee discounts.
- Other info: Join us during a period of exciting business growth and make a real impact.
- Why this job: Be a retail superhero and grow your management career in an exciting environment.
- Qualifications: Proven retail management experience and strong leadership skills are essential.
The predicted salary is between 18600 - 21600 £ per year.
Smyths Toys is one of the world's largest specialty retailers of children's toys. We operate both online and via our physical retail stores, with hundreds of stores spread across Europe and the UK. We source our product range from an extensive array of UK, European, and international suppliers.
We are looking to recruit a Duty Manager for our store in Nottingham. Are you our next superhero and looking to progress your retail management career? If so, we would like to hear from you. At this very exciting time of business growth, come and join us on our journey.
Salary: £31,000+ depending on experience
Responsibilities
- Deliver, maximise and exceed sales targets in store
- Maintain availability of all products on the Shop Floor
- Ensure the team’s familiarity with all products in all departments
- Make sure all customer purchases are carried out in accordance with Company guidelines
- Ensure that all customer queries are dealt with promptly and effectively
- Achieve and maintain company standards on housekeeping, floor presentation and space planning
- Participate in weekly stock takes - identify and report abnormal counts to the Store Manager
- Ensure staffing levels match the business needs or events in-store
- Prepare, monitor and action daily task board
- Actively drive the team’s knowledge of Top Sellers and Department Stock Loss
- Assist Store Manager with all staffing issues, i.e. training and performance reviews
- Daily spot checks on all tills
- Ensure that company cash/stock handling procedures are adhered to at all times
- Responsible for the opening and closing of the Store
The Ideal Candidate
- Have a proven track record as a Retail Manager in a fast-paced retail environment
- Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills
- Be target driven and customer service orientated
- Be highly motivated and ambitious
- Be a self-starter with a can-do attitude
An attractive competitive salary and bonus package, along with a benefits package inclusive of:
- 31 Days Annual Leave (inclusive of public holidays)
- Defined Contribution Pension Scheme
- Life Assurance Cover
- Employee Assistance Programme
- In-store discount
- Company Maternity and Paternity Payments
- Special Life-Event Gifts
- Length of Service Awards
Smyths Toys is an equal opportunities employer.
Duty Manager - Nottingham employer: Smyths Toys
Smyths Toys Superstores is an exceptional employer that champions a vibrant and dynamic work culture, where every Store Manager is empowered to take ownership of their store like a CEO. With a focus on employee growth, we offer extensive training and development opportunities, alongside a competitive salary and performance-based bonuses, all while ensuring a fun and engaging retail environment in Belfast. Our commitment to work-life balance is reflected in generous annual leave and enhanced family leave policies, making Smyths a truly rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Nottingham
✨Tip Number 1
Get to know Smyths Toys inside out! Familiarise yourself with their product range and values. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you've demonstrated leadership, problem-solving, and customer service skills. This will help you stand out as the perfect fit for the Duty Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Smyths Toys team!
We think you need these skills to ace Duty Manager - Nottingham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you're excited about joining Smyths Toys and contributing to our team. Share why you love retail and how you can make a difference.
Tailor Your CV:Make sure your CV is tailored to the Duty Manager position. Highlight your relevant experience in retail management and any achievements that demonstrate your ability to exceed sales targets and lead a team effectively.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Smyths Toys!
How to prepare for a job interview at Smyths Toys
✨Know Your Products
Before the interview, make sure you’re familiar with Smyths Toys' product range. Research their top sellers and understand what makes them popular. This will show your enthusiasm for the role and help you answer questions about how you would maintain product availability and assist customers.
✨Demonstrate Leadership Skills
As a Duty Manager, you'll need to showcase your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved sales. Be ready to discuss how you can motivate your team to exceed sales targets.
✨Customer Service Focus
Smyths Toys values excellent customer service, so be prepared to discuss how you handle customer queries and complaints. Think of specific instances where you went above and beyond for a customer, as this will highlight your commitment to customer satisfaction.
✨Be Ready for Operational Questions
Expect questions about store operations, such as stock management and cash handling. Brush up on best practices in these areas and be ready to explain how you would ensure compliance with company guidelines while maintaining high standards in housekeeping and floor presentation.
