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For Companies At a Glance
- Tasks: Lead a dynamic team, drive sales, and ensure top-notch customer service.
- Company: Join Smyths Toys, a leading retailer in children's toys with a fun culture.
- Benefits: Enjoy competitive salary, 31 days leave, discounts, and great career growth.
- Other info: Exciting opportunities for personal development and recognition for your hard work.
- Why this job: Be a retail superhero and make a real impact in a thriving store.
- Qualifications: Proven retail management experience and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are looking to recruit a Duty Manager for our store in Bristol Longwell Green. Are you our next superhero and looking to progress your retail management career? If so, we would like to hear from you. At this very exciting time of business growth, come and join us on our journey.
Sales Responsibilities
- Deliver, maximise and exceed sales targets in store
- Maintain availability of all products on the Shop Floor
- Ensure the team's familiarity with all products in all departments
- Make sure all customer purchases are carried out in accordance with Company guidelines
- Ensure that all customer queries are dealt with promptly and effectively
- Achieve and maintain company standards on housekeeping, floor presentation and space planning
- Participate in weekly stock takes - identify and report abnormal counts to the Store Manager
- Ensure staffing levels match the business needs, or events in-store
- Prepare, monitor and action daily task board
- Actively drive the team's knowledge of Top Sellers and Department Stock Loss
- Assist Store Manager with all staffing issues, i.e. training and performance reviews
- Cash handling/Security/daily spot checks on all tills
- Ensure that company cash/stock handling procedures are adhered to at all times
- Responsible for the opening and closing of the Store
Qualifications
- Have a proven track record as a Retail Manager in a fast-paced retail environment
- Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills
- Be target driven and customer service orientated
- Be highly motivated and ambitious
- Be a self-starter with a can-do attitude
- Excellent Microsoft Office skills
Benefits
- An attractive competitive salary and bonus package
- 31 Days Annual Leave (inclusive of public holidays)
- Defined Contribution Pension Scheme
- Life Assurance Cover
- Employee Assistance Programme
- In-store discount
- Company Maternity and Paternity Payments
- Special Life-Event Gifts
- Length of Service Awards
Smyths Toys is an Equal Opportunities Employer.
Duty Manager in Kingswood employer: Smyths Toys
Contact Detail:
Smyths Toys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Kingswood
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who work at Smyths Toys. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching Smyths Toys and its products. Show us you’re not just another candidate; demonstrate your passion for toys and how you can help drive sales in-store!
✨Tip Number 3
Practice common interview questions related to retail management. Think about scenarios where you've exceeded sales targets or handled customer queries effectively. We want to hear your success stories!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at Smyths Toys.
We think you need these skills to ace Duty Manager in Kingswood
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your enthusiasm for retail shine through! We want to see how much you love working with customers and driving sales. Share specific examples of how you've exceeded targets or improved customer experiences in your previous roles.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Duty Manager position. Highlight your relevant experience in fast-paced environments and any leadership roles you've held. We appreciate when candidates take the time to align their skills with what we're looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. We love a well-structured application that clearly outlines your achievements and skills without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Smyths Toys!
How to prepare for a job interview at Smyths Toys
✨Know Your Products
Before the interview, make sure you’re familiar with the products Smyths Toys offers. Being able to discuss specific toys or categories shows your genuine interest and helps you stand out as a candidate who’s ready to engage with customers.
✨Demonstrate Leadership Skills
As a Duty Manager, you'll need to showcase your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved sales performance. This will highlight your capability to manage and motivate a team effectively.
✨Understand Sales Targets
Familiarise yourself with how sales targets work in a retail environment. Be ready to discuss strategies you’ve used to exceed targets in previous roles. This shows that you’re not just aware of the numbers but also proactive in achieving them.
✨Prepare for Customer Scenarios
Think about common customer queries or complaints you might face as a Duty Manager. Prepare responses that demonstrate your problem-solving skills and commitment to customer service. This will show that you can handle the pressures of the role with ease.