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For Companies At a Glance
- Tasks: Lead the team to smash sales targets and ensure top-notch customer service.
- Company: Join Smyths Toys, a leading retailer in children's toys with a fun culture.
- Benefits: Enjoy a competitive salary, 31 days annual leave, and great employee perks.
- Other info: Join us during our growth phase and make a real impact!
- Why this job: Be a retail superhero and grow your management career in an exciting environment.
- Qualifications: Proven retail management experience and strong leadership skills required.
The predicted salary is between 31000 - 38750 £ per year.
Smyths Toys is one of the world's largest specialty retailers of children's toys. We operate both online and via our physical retail stores, with hundreds of stores spread across Europe and the UK. We source our product range from an extensive array of UK, European, and international suppliers. Are you up for the challenge? Then please apply online today!
About The Role
We are looking to recruit a Duty Manager for our store in Hull. Are you our next superhero and looking to progress your retail management career? If so, we would like to hear from you. At this very exciting time of business growth, come and join us on our journey.
Salary: £31,000+ depending on experience
Responsibilities
- Deliver, maximise and exceed sales targets in store
- Maintain availability of all products on the Shop Floor
- Ensure the team’s familiarity with all products in all departments
- Make sure all customer purchases are carried out in accordance with Company guidelines
- Ensure that all customer queries are dealt with promptly and effectively
- Achieve and maintain company standards on housekeeping, floor presentation and space planning
- Participate in weekly stock takes - identify and report abnormal counts to the Store Manager
- Ensure staffing levels match the business needs or events in-store
- Prepare, monitor and action daily task board
- Actively drive the team’s knowledge of Top Sellers and Department Stock Loss
- Assist Store Manager with all staffing issues, i.e. training and performance reviews
- Ensure that company cash/stock handling procedures are adhered to at all times
- Responsible for the opening and closing of the Store
The Ideal Candidate
- Have a proven track record as a Retail Manager in a fast-paced retail environment
- Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills
- Be target driven and customer service orientated
- Be highly motivated and ambitious
- Be a self-starter with a can-do attitude
An attractive competitive salary and bonus package
A benefits package inclusive of:
- 31 Days Annual Leave (inclusive of public holidays)
- Defined Contribution Pension Scheme
- Life Assurance Cover
- Employee Assistance Programme
- In-store discount
- Company Maternity and Paternity Payments
- Special Life-Event Gifts
- Length of Service Awards
Smyths Toys is an Equal Opportunities Employer
Duty Manager - Hull in Kingston upon Hull employer: Smyths Toys
Contact Detail:
Smyths Toys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Hull in Kingston upon Hull
✨Tip Number 1
Get to know Smyths Toys inside out! Familiarise yourself with their product range and values. This way, when you walk into that interview, you can show them you're not just another candidate, but someone who genuinely cares about what they do.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you the inside scoop on what it’s really like to work there and might even put in a good word for you!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you've exceeded sales targets or handled customer queries effectively. This will help you stand out as a candidate who can deliver results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Smyths Toys team!
We think you need these skills to ace Duty Manager - Hull in Kingston upon Hull
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail shine through! We want to see that you’re excited about the opportunity to be a Duty Manager and how you can contribute to our team at Smyths Toys.
Tailor Your CV: Make sure your CV is tailored to the role. Highlight your experience in retail management and any achievements that demonstrate your ability to exceed sales targets and provide excellent customer service. We love seeing relevant examples!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t waffle on too much!
Apply Online: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Smyths Toys
✨Know Your Stuff
Before the interview, make sure you’re familiar with Smyths Toys and their product range. Research their best-selling items and understand their customer service ethos. This will show that you’re genuinely interested in the role and ready to hit the ground running.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved sales. Be ready to discuss how you can motivate and develop your team at Smyths Toys.
✨Be Customer-Centric
Smyths Toys values excellent customer service, so be prepared to discuss how you’ve handled customer queries or complaints in the past. Think of specific instances where you went above and beyond to ensure customer satisfaction, as this will highlight your commitment to the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's goals, team dynamics, or upcoming promotions. This shows your enthusiasm for the position and helps you gauge if Smyths Toys is the right fit for you.