Duty Manager - London Friern Barnet

Duty Manager - London Friern Barnet

London Full-Time 31000 - 43400 £ / year (est.) No home office possible
Go Premium
S

At a Glance

  • Tasks: Lead a dynamic team to exceed sales targets and ensure top-notch customer service.
  • Company: Join Smyths Toys, a leading retailer in children's toys with a fun and vibrant culture.
  • Benefits: Enjoy a competitive salary, 33 days annual leave, and great employee discounts.
  • Why this job: Be a retail superhero and grow your management career in an exciting environment.
  • Qualifications: Proven retail management experience and strong leadership skills are essential.
  • Other info: Join us during a period of growth and enjoy excellent career progression opportunities.

The predicted salary is between 31000 - 43400 £ per year.

Smyths Toys

About the Role

We are looking to recruit a Duty Manager for our store in Freirn Barnet. Are you our next superhero and looking to progress your retail management career? If so, we would like to hear from you. At this very exciting time of business growth, come and join us on our journey.

Salary: £31,000+ depending on experience

Responsibilities

Sales

  • Deliver, maximise and exceed sales targets in store
  • Maintain availability of all products is maintained on the Shop Floor
  • Ensure the team’s familiarity with all products in all departments
  • Make sure all customer purchases are carried out in accordance with Company guidelines
  • Customer Service

  • Ensure that all customer queries are dealt with promptly and effectively
  • Achieve and maintain company standards on housekeeping, floor presentation and space planning
  • Participate in weekly stock takes – identify and report abnormal counts to the Store Manager
  • Staffing/Operations

  • Ensure staffing levels match the business needs, or events in-store
  • Prepare, monitor and action daily task board
  • Actively drive the team’s knowledge of Top Sellers and Department Stock Loss
  • Assist Store Manager with all staffing issues, . training and performance reviews
  • Cash handling/Security/ daily spot checks on all tills
  • Ensure that company cash/stock handling procedures are adhered to at all times
  • Responsible for the opening and closing of the Store
  • The Ideal Candidate

  • Have a proven track record as a Retail Manager in a fast paced retail environment
  • Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills
  • Be target driven and customer service orientated
  • Be highly motivated and ambitious
  • Be a self starter with a can do attitude
  • Excellent Microsoft Office skills
  • Benefits

  • An attractive competitive salary and bonus package
  • A benefits package inclusive of: 33 Days Annual Leave (inclusive of public holidays) Defined Contribution Pension Scheme Life Assurance Cover Employee Assistance Programme In-store discount Company Maternity and Paternity Payments Special Life-Event Gifts Length of Service Awards
  • Duty Manager - London Friern Barnet employer: Smyths Toys

    Smyths Toys is an exceptional employer, offering a vibrant work culture that fosters growth and development for its employees. As a Duty Manager in our Barnet store, you will benefit from a competitive salary, generous annual leave, and a supportive environment that encourages career progression within one of the largest specialty retailers of children's toys in Europe. Join us to be part of a dynamic team where your contributions are valued and rewarded.
    S

    Contact Detail:

    Smyths Toys Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Duty Manager - London Friern Barnet

    ✨Tip Number 1

    Get to know Smyths Toys inside out! Familiarise yourself with their product range and values. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely gets what they're all about.

    ✨Tip Number 2

    Practice your leadership skills! As a Duty Manager, you'll need to lead a team effectively. Think of examples from your past experiences where you've motivated others or solved problems. Bring those stories to the table during your chat with them.

    ✨Tip Number 3

    Show off your customer service prowess! Be ready to discuss how you've handled tricky customer situations in the past. Highlight your ability to keep customers happy and how that ties into achieving sales targets.

    ✨Tip Number 4

    Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team at Smyths Toys. So, get that application in and let’s make it happen!

    We think you need these skills to ace Duty Manager - London Friern Barnet

    Sales Target Achievement
    Customer Service
    Product Knowledge
    Housekeeping Standards
    Stock Management
    Staffing and Operations Management
    Leadership Skills
    Planning and Organisational Skills
    Interpersonal Skills
    Communication Skills
    Cash Handling Procedures
    Problem-Solving Skills
    Motivation and Ambition
    Self-Starter Attitude

    Some tips for your application 🫡

    Show Your Passion for Retail: When writing your application, let your enthusiasm for retail shine through! We want to see that you’re not just looking for any job, but that you’re genuinely excited about the opportunity to be a Duty Manager at Smyths Toys.

    Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to highlight your relevant experience in retail management. We love seeing how your skills align with our needs, so don’t hold back on showcasing your achievements!

    Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out. Use bullet points if it helps to break down your experience and skills!

    Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

    How to prepare for a job interview at Smyths Toys

    ✨Know Your Products

    Before the interview, make sure you’re familiar with Smyths Toys' product range. Research their top sellers and understand what makes them popular. This will show your enthusiasm for the role and help you answer questions about how you would maintain product availability and drive sales.

    ✨Demonstrate Leadership Skills

    As a Duty Manager, you'll need to showcase your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved performance. This will highlight your capability to manage staff effectively and meet business needs.

    ✨Customer Service Focus

    Smyths Toys values excellent customer service, so be ready to discuss how you’ve handled customer queries in the past. Think of specific instances where you went above and beyond to ensure customer satisfaction, as this will resonate well with the interviewers.

    ✨Prepare for Operational Questions

    Expect questions related to store operations, such as stock management and cash handling. Brush up on best practices in these areas and be prepared to discuss how you would ensure compliance with company guidelines while maintaining high standards in the store.

    Duty Manager - London Friern Barnet
    Smyths Toys
    Location: London
    Go Premium

    Land your dream job quicker with Premium

    You’re marked as a top applicant with our partner companies
    Individual CV and cover letter feedback including tailoring to specific job roles
    Be among the first applications for new jobs with our AI application
    1:1 support and career advice from our career coaches
    Go Premium

    Money-back if you don't land a job in 6-months

    Similar positions in other companies
    UK’s top job board for Gen Z
    discover-jobs-cta
    Discover now
    >