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- Tasks: Lead a dynamic team to exceed sales targets and ensure top-notch customer service.
- Company: Join Smyths Toys, a leading retailer in children's toys with a fun and vibrant culture.
- Benefits: Enjoy a competitive salary, 31 days annual leave, and exclusive employee discounts.
- Why this job: Be a retail superhero and grow your management career in an exciting environment.
- Qualifications: Proven retail management experience and strong leadership skills are essential.
- Other info: Great opportunities for career progression and a supportive team atmosphere.
The predicted salary is between 31000 - 43400 £ per year.
Smyths Toys is one of the world's largest specialty retailers of children's toys. We operate both online and via our physical retail stores, with hundreds of stores spread across Europe and the UK. We source our product range from an extensive array of UK, European, and international suppliers.
We are looking to recruit a Duty Manager for our store in Hull. Are you our next superhero and looking to progress your retail management career? If so, we would like to hear from you. At this very exciting time of business growth, come and join us on our journey.
Salary: £31,000+ depending on experience
Responsibilities:
- Deliver, maximise and exceed sales targets in store
- Maintain availability of all products on the Shop Floor
- Ensure the team's familiarity with all products in all departments
- Make sure all customer purchases are carried out in accordance with Company guidelines
- Ensure that all customer queries are dealt with promptly and effectively
- Achieve and maintain company standards on housekeeping, floor presentation and space planning
- Participate in weekly stock takes - identify and report abnormal counts to the Store Manager
- Ensure staffing levels match the business needs or events in-store
- Prepare, monitor and action daily task board
- Actively drive the team's knowledge of Top Sellers and Department Stock Loss
- Assist Store Manager with all staffing issues, i.e. training and performance reviews
- Ensure that company cash/stock handling procedures are adhered to at all times
- Responsible for the opening and closing of the Store
The Ideal Candidate:
- Have a proven track record as a Retail Manager in a fast-paced retail environment
- Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills
- Be target driven and customer service orientated
- Be highly motivated and ambitious
- Be a self-starter with a can-do attitude
An attractive competitive salary and bonus package, along with a benefits package inclusive of:
- 31 Days Annual Leave (inclusive of public holidays)
- Defined Contribution Pension Scheme
- Life Assurance Cover
- Employee Assistance Programme
- In-store discount
- Company Maternity and Paternity Payments
- Special Life-Event Gifts
- Length of Service Awards
Smyths Toys is an Equal Opportunities Employer.
Duty Manager - Hull employer: Smyths Toys
Contact Detail:
Smyths Toys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Hull
✨Tip Number 1
Get to know Smyths Toys inside out! Familiarise yourself with their product range and values. This way, when you walk into that interview, you can show them you're not just another candidate, but someone who genuinely cares about what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local retail events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you've exceeded sales targets or handled customer queries effectively. This will help you stand out as a candidate who can deliver results.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the Smyths Toys team!
We think you need these skills to ace Duty Manager - Hull
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail shine through! We want to see that you're excited about the opportunity to be a Duty Manager and how you can contribute to our team.
Tailor Your CV: Make sure your CV is tailored to the role. Highlight your experience in retail management and any achievements that demonstrate your ability to exceed sales targets and provide excellent customer service.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate straightforward communication that gets straight to the heart of your qualifications.
Apply Online: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Smyths Toys
✨Know Your Stuff
Before the interview, make sure you’re familiar with Smyths Toys and their product range. Research their best-sellers and any recent news about the company. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved sales. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Customer Service is Key
Smyths Toys values customer service highly. Be ready to discuss how you’ve handled difficult customer situations in the past. Highlight your problem-solving skills and your ability to maintain a positive shopping experience for customers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you’re not just interested in the job, but also in contributing to the company’s growth.