At a Glance
- Tasks: Lead a dynamic team to exceed sales targets and ensure top-notch customer service.
- Company: Join Smyths Toys, a leading retailer in children's toys with a fun and vibrant culture.
- Benefits: Enjoy a competitive salary, 33 days annual leave, and exclusive employee discounts.
- Other info: Great opportunities for career progression and a supportive team atmosphere.
- Why this job: Be a retail superhero and grow your management career in an exciting environment.
- Qualifications: Proven retail management experience and strong leadership skills are essential.
The predicted salary is between 31000 - 43400 £ per year.
Smyths Toys is one of the world's largest specialty retailers of children's toys. We operate both online, and via our physical retail stores, with hundreds of stores spread across Europe and the UK. We source our product range from an extensive array of UK, European, and international suppliers. Are you up for the challenge? Then please apply online today!
About the Role
We are looking to recruit a Duty Manager for our store in Derby. Are you our next superhero and looking to progress your retail management career? If so, we would like to hear from you. At this very exciting time of business growth, come and join us on our journey.
Salary: £31,000+ depending on experience
Responsibilities
- Deliver, maximise and exceed sales targets in store
- Maintain availability of all products is maintained on the Shop Floor
- Ensure the team’s familiarity with all products in all departments
- Make sure all customer purchases are carried out in accordance with Company guidelines
Customer Service
- Ensure that all customer queries are dealt with promptly and effectively
- Achieve and maintain company standards on housekeeping, floor presentation and space planning
- Participate in weekly stock takes - identify and report abnormal counts to the Store Manager
Staffing/Operations
- Ensure staffing levels match the business needs, or events in-store
- Prepare, monitor and action daily task board
- Actively drive the team’s knowledge of Top Sellers and Department Stock Loss
- Assist Store Manager with all staffing issues, i.e. training and performance reviews
- Cash handling/Security/ daily spot checks on all tills
- Ensure that company cash/stock handling procedures are adhered to at all times
- Responsible for the opening and closing of the Store
The Ideal Candidate
- Have a proven track record as a Retail Manager in a fast paced retail environment
- Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills
- Be target driven and customer service orientated
- Be highly motivated and ambitious
- Be a self starter with a can do attitude
- An attractive competitive salary and bonus package
- A benefits package inclusive of:
- 4 weeks annual leave rising according to length of service
- Defined Contribution Pension Scheme
- Life Assurance Cover
- Employee Assistance Programme
- In-store discount
- Company Maternity and Paternity Payments
- Special Life-Event Gifts
- Length of Service Awards
Smyths Toys is an Equal Opportunities Employer
Duty Manager - Derby employer: Smyths Toys
Smyths Toys is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development within the retail sector. As a Duty Manager in Derby, you will benefit from a competitive salary, generous annual leave, and a supportive environment that encourages career progression while being part of a leading specialty retailer dedicated to providing quality toys for children.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Derby
✨Tip Number 1
Get to know Smyths Toys inside out! Familiarise yourself with their product range and values. This way, when you walk into that interview, you can show them you're not just another candidate, but someone who genuinely cares about what they do.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you the inside scoop on what it’s really like to work there and might even put in a good word for you!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you've exceeded sales targets or handled customer queries effectively. This will help you stand out as a candidate who can deliver results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Smyths Toys!
We think you need these skills to ace Duty Manager - Derby
Some tips for your application 🫡
Show Your Passion for Toys:When writing your application, let your love for toys and retail shine through! We want to see how excited you are about joining Smyths Toys and making a difference in our store.
Tailor Your Experience:Make sure to highlight your previous retail management experience. We’re looking for someone who can demonstrate their skills in a fast-paced environment, so be specific about your achievements and how they relate to the role.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’d be a great fit for the Duty Manager position.
Apply Online with Confidence:Don’t forget to apply through our website! It’s the best way for us to receive your application, and we can’t wait to see what you bring to the table. So go ahead, hit that apply button!
How to prepare for a job interview at Smyths Toys
✨Know Your Products
Before the interview, make sure you’re familiar with Smyths Toys' product range. Research their top sellers and any new arrivals. This will not only show your enthusiasm for the role but also help you answer questions about how you would maintain product availability and assist customers effectively.
✨Demonstrate Leadership Skills
As a Duty Manager, you'll need to showcase your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved sales. Be ready to discuss how you can motivate your team to exceed sales targets and maintain high customer service standards.
✨Understand the Company Culture
Familiarise yourself with Smyths Toys' values and culture. During the interview, express how your personal values align with theirs. This could be your commitment to customer service or your passion for toys and children's products. Showing that you fit into their culture can set you apart from other candidates.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about the team dynamics, upcoming store events, or how success is measured in the role. Asking questions shows your genuine interest in the position and helps you assess if the company is the right fit for you.
