Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the team, exceed sales targets, and ensure top-notch customer service.
- Company: Join Smyths Toys, a leading retailer of children's toys across Europe and the UK.
- Benefits: Enjoy 33 days annual leave, in-store discounts, and a competitive salary with bonuses.
- Why this job: Be part of an exciting growth journey and develop your retail management career.
- Qualifications: Proven retail management experience in a fast-paced environment is essential.
- Other info: Smyths Toys values diversity and is an Equal Opportunities Employer.
The predicted salary is between 31000 - 43400 £ per year.
Smyths Toys is one of the world\’s largest specialty retailers of children\’s toys. We operate both online, and via our physical retail stores, with hundreds of stores spread across Europe and the UK. We source our product range from an extensive array of UK, European, and international suppliers.
Are you up for the challenge? Then please apply online today!
About the Role
We are looking to recruit a Duty Manager for our store in Derby. Are you our next superhero and looking to progress your retail management career? If so, we would like to hear from you. At this very exciting time of business growth, come and join us on our journey.
Salary: £31,000+ depending on experience
Responsibilities
- Deliver, maximise and exceed sales targets in store
- Maintain availability of all products is maintained on the Shop Floor
- Ensure the team’s familiarity with all products in all departments
- Make sure all customer purchases are carried out in accordance with Company guidelines
- Customer Service
- Ensure that all customer queries are dealt with promptly and effectively
- Achieve and maintain company standards on housekeeping, floor presentation and space planning
- Participate in weekly stock takes – identify and report abnormal counts to the Store Manager
- Staffing/Operations
- Ensure staffing levels match the business needs, or events in-store
- Prepare, monitor and action daily task board
- Actively drive the team’s knowledge of Top Sellers and Department Stock Loss
- Assist Store Manager with all staffing issues, i.e. training and performance reviews
- Cash handling/Security/ daily spot checks on all tills
- Ensure that company cash/stock handling procedures are adhered to at all times
- Responsible for the opening and closing of the Store
The Ideal Candidate
- Have a proven track record as a Retail Manager in a fast paced retail environment
- Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills
- Be target driven and customer service orientated
- Be highly motivated and ambitious
- Be a self starter with a can do attitude
- An attractive competitive salary and bonus package
- A benefits package inclusive of:
- 33 Days Annual Leave (inclusive of public holidays)
- Defined Contribution Pension Scheme
- Life Assurance Cover
- Employee Assistance Programme
- In-store discount
- Company Maternity and Paternity Payments
- Special Life-Event Gifts
- Length of Service Awards
Smyths Toys is an Equal Opportunities Employer
#J-18808-Ljbffr
Duty Manager - Derby employer: Smyths Toys
Contact Detail:
Smyths Toys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Derby
✨Tip Number 1
Familiarise yourself with Smyths Toys' product range and current promotions. This knowledge will not only help you stand out during the interview but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Prepare examples from your previous retail management experience that showcase your ability to exceed sales targets and lead a team effectively. Be ready to discuss specific situations where you improved customer service or operational efficiency.
✨Tip Number 3
Network with current or former employees of Smyths Toys if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 4
Demonstrate your understanding of the importance of stock management and cash handling procedures. Being able to articulate how you would ensure compliance with these processes will show that you are detail-oriented and responsible.
We think you need these skills to ace Duty Manager - Derby
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Duty Manager position at Smyths Toys. Tailor your application to highlight relevant experience and skills that match what they are looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your retail management experience, particularly in fast-paced environments. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to meet sales targets and lead a team.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples from your past experience that showcase your leadership skills, customer service orientation, and ability to drive sales. Make sure to convey your motivation to join Smyths Toys.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally. A polished application reflects your attention to detail.
How to prepare for a job interview at Smyths Toys
✨Know the Company Inside Out
Before your interview, make sure you research Smyths Toys thoroughly. Understand their product range, values, and recent news. This will help you demonstrate your enthusiasm for the role and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to exhibit strong leadership qualities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved sales performance. This will highlight your suitability for the role.
✨Prepare for Customer Service Scenarios
Customer service is key in retail. Be ready to discuss how you would handle various customer situations, such as complaints or queries. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Demonstrate Your Target-Driven Mindset
Smyths Toys is looking for someone who can exceed sales targets. Be prepared to talk about your previous achievements in meeting or surpassing goals. Use specific metrics to illustrate your success and how you plan to bring that same drive to their store.
