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For Companies At a Glance
- Tasks: Lead a dynamic team to exceed sales targets and deliver exceptional customer service.
- Company: Join Smyths Toys, a leading retailer in children's toys with a fun and vibrant culture.
- Benefits: Enjoy a competitive salary, generous leave, and exclusive employee discounts.
- Other info: Join a supportive team with opportunities for personal and professional growth.
- Why this job: Be part of an exciting growth journey and develop your retail management career.
- Qualifications: Proven retail management experience and strong leadership skills are essential.
The predicted salary is between 32000 - 40000 £ per year.
Smyths Toys is one of the world's largest specialty retailers of children's toys. We operate both online and via our physical retail stores, with hundreds of stores spread across Europe and the UK. We source our product range from an extensive array of UK, European, and international suppliers.
We are looking to recruit a Duty Manager for our store in Bristol Longwell Green. Are you our next superhero and looking to progress your retail management career? If so, we would like to hear from you. At this very exciting time of business growth, come and join us on our journey.
Salary: £32,000+ depending on experience
Responsibilities
- Sales
- Deliver, maximise and exceed sales targets in store
- Maintain availability of all products on the Shop Floor
- Ensure the team’s familiarity with all products in all departments
- Make sure all customer purchases are carried out in accordance with Company guidelines
- Customer Service
- Ensure that all customer queries are dealt with promptly and effectively
- Achieve and maintain company standards on housekeeping, floor presentation and space planning
- Participate in weekly stock takes - identify and report abnormal counts to the Store Manager
- Staffing/Operations
- Ensure staffing levels match the business needs or events in-store
- Prepare, monitor and action daily task board
- Actively drive the team’s knowledge of Top Sellers and Department Stock Loss
- Assist Store Manager with all staffing issues, i.e. training and performance reviews
- Cash handling/Security/daily spot checks on all tills
- Ensure that company cash/stock handling procedures are adhered to at all times
- Responsible for the opening and closing of the Store
The Ideal Candidate
- Have a proven track record as a Retail Manager in a fast-paced retail environment
- Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills
- Be target driven and customer service orientated
- Be highly motivated and ambitious
- Be a self-starter with a can-do attitude
- Excellent Microsoft Office skills
Benefits
- An attractive competitive salary and bonus package
- A benefits package inclusive of:
- 31 Days Annual Leave (inclusive of public holidays)
- Defined Contribution Pension Scheme
- Life Assurance Cover
- Employee Assistance Programme
- In-store discount
- Company Maternity and Paternity Payments
- Special Life-Event Gifts
- Length of Service Awards
Smyths Toys is an Equal Opportunities Employer.
Duty Manager - Bristol Longwell Green employer: Smyths Toys
Contact Detail:
Smyths Toys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Bristol Longwell Green
✨Tip Number 1
Get to know the company inside out! Research Smyths Toys, their products, and their values. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on your retail management experience and how it aligns with the role of Duty Manager. Confidence is key!
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions matter, especially in retail where customer service is everything. Show them you mean business!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Duty Manager - Bristol Longwell Green
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Duty Manager role. Highlight your retail management experience and any achievements that show you can deliver on sales targets and customer service. We want to see how you can be our next superhero!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with Smyths Toys and how your skills align with our needs. Keep it engaging and personal – we love a bit of personality!
Showcase Your Leadership Skills: As a Duty Manager, you'll need to lead a team effectively. In your application, share examples of how you've motivated and developed staff in previous roles. We’re looking for someone who can inspire others and drive results!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen and ready to join our exciting journey at Smyths Toys!
How to prepare for a job interview at Smyths Toys
✨Know Your Products
Before the interview, make sure you’re familiar with Smyths Toys' product range. Being able to discuss specific toys or brands will show your enthusiasm and understanding of the role. It’s all about demonstrating that you can help customers find exactly what they need!
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved sales. This will highlight your operational and leadership skills, which are crucial for the role.
✨Customer Service is Key
Be ready to discuss how you handle customer queries and ensure satisfaction. Think of specific instances where you went above and beyond for a customer. This will demonstrate your customer service orientation and ability to maintain high standards.
✨Prepare for Operational Questions
Expect questions about staffing, cash handling, and daily operations. Brush up on your knowledge of retail management practices and be prepared to discuss how you would manage staffing levels and ensure compliance with company procedures. This shows you’re ready to hit the ground running!