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For Companies At a Glance
- Tasks: Deliver top-notch customer service and keep the store buzzing with energy.
- Company: Join Smyths Toys, a leading retailer in children's toys across Europe and the UK.
- Benefits: Earn £12.50 per hour (over 21) with flexible hours and great perks.
- Why this job: Be part of a fun team and gain valuable retail experience in a dynamic environment.
- Qualifications: Retail experience is a plus, but enthusiasm and teamwork are key!
- Other info: Temporary role with potential for growth and training before store opening.
Smyths Toys is one of the world\’s largest specialty retailers of children\’s toys. We operate both online and via our physical retail stores, with hundreds of stores spread across Europe and the UK. We source our product range from an extensive array of UK, European, and international suppliers.
About The Role
Are you looking for a new challenge and want to be part of an expanding business, filled with fun & exciting opportunities? Come and join our team of superheroes, as we are on the search to recruit our next generation of Sales Assistants, for Smyths Toys Superstores!
This is a temporary contract, with a rate of pay of £12.50 per hour for over 21 and £10.25 per hour for under 21, with an enhanced rate after 10pm.
Responsibilities
- Provide a high level of customer service
- Ascertain customers’ needs and wants
- Work as part of a fast-paced and dynamic team
- Keep the store clean and tidy
- Pack shelves and merchandise
- Work delivery and complete price changes
- Work on the tills
- Learn about and keep up to date with our products in order to help customers
The Ideal Candidate
Retail experience in the following areas is highly desirable, but not essential:
- Nursery
- Software & Gaming
- Backdoor/Warehouse
Our stores are open 7 days a week, so we need our Sales Assistants to be as flexible as possible.
As you will be joining one of our new stores, you will be expected to work increased hours in order to complete your training prior to your official store opening.
Initially, you will be hired on a temporary basis to give you the opportunity to see if you enjoy this fast-paced world of retail.
A benefits package inclusive of:
- Defined Contribution Pension Scheme
- Life Assurance Cover
- Employee Assistance Programme
- Company Maternity and Paternity Payments
- Special Life-Event Gifts
Smyths Toys is an Equal Opportunities Employer
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Contact Detail:
Smyths Toys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bike builder - Forestside Belfast
✨Tip Number 1
Get to know Smyths Toys! Familiarise yourself with their products and values. When you walk into that interview, show us you’re not just another candidate but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you’d handle different customer needs. We want to see that you can keep up with our fast-paced environment while providing top-notch service.
✨Tip Number 3
Be flexible! Since our stores are open seven days a week, let us know you’re ready to adapt your schedule. Highlighting your availability can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team of superheroes at Smyths Toys!
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Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a bit of flair and enthusiasm that reflects your passion for toys and customer service.
Tailor Your CV: Make sure to tailor your CV to highlight any relevant experience, even if it’s not directly in retail. We love seeing how your skills can transfer to our fast-paced environment, so connect the dots for us!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the Sales Assistant role at Smyths Toys.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Smyths Toys.
How to prepare for a job interview at Smyths Toys
✨Know Your Stuff
Before the interview, take some time to familiarise yourself with Smyths Toys and their product range. Understanding their offerings, especially in areas like nursery, software, and gaming, will show your genuine interest and help you answer questions more confidently.
✨Show Off Your Customer Service Skills
Since customer service is key for this role, think of examples from your past experiences where you provided excellent service. Be ready to share these stories during the interview to demonstrate your ability to meet customers' needs effectively.
✨Embrace Teamwork
This position requires working as part of a dynamic team, so be prepared to discuss your experience in collaborative environments. Highlight any instances where you contributed to a team goal or helped a colleague out, as this will resonate well with the interviewers.
✨Flexibility is Key
Given the nature of retail hours, emphasise your flexibility and willingness to adapt to varying schedules. Mention any previous roles where you had to work different shifts or handle unexpected changes, as this will show you're ready for the fast-paced environment at Smyths Toys.