At a Glance
- Tasks: Lead store operations and enhance customer experience while driving sales.
- Company: Major retail chain known for its commitment to customer service.
- Benefits: Competitive salary starting at £27,000, bonuses, annual leave, and retirement scheme.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Strong retail management experience and excellent leadership skills.
- Other info: Great opportunity for career growth in a thriving retail environment.
The predicted salary is between 27000 - 37800 £ per year.
A major retail chain is seeking a Duty Manager for their Telford store. This role involves maximizing sales and maintaining product availability while ensuring high standards of customer service.
The ideal candidate will have strong retail management experience, operational and leadership skills, and a target-driven approach.
The position offers a competitive salary starting at £27,000 plus various benefits including bonuses, annual leave, and a retirement scheme.
Retail Duty Manager: Lead Store Ops & Customer Experience in Telford employer: Smyths Toys Superstores
Contact Detail:
Smyths Toys Superstores Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Duty Manager: Lead Store Ops & Customer Experience in Telford
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry and let them know you're on the hunt for a Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to retail management and customer experience. We recommend role-playing with a friend or using online resources to boost your confidence and nail that interview.
✨Tip Number 3
Showcase your leadership skills during the interview! Share specific examples of how you've motivated your team or improved sales in previous roles. This will demonstrate that you’re not just about hitting targets, but also about building a strong team.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Retail Duty Manager: Lead Store Ops & Customer Experience in Telford
Some tips for your application 🫡
Show Off Your Retail Experience: When you're writing your application, make sure to highlight your retail management experience. We want to see how you've maximised sales and maintained product availability in your previous roles. Use specific examples to demonstrate your operational and leadership skills!
Customer Service is Key: Since this role is all about customer experience, don’t forget to mention your approach to delivering high standards of service. Share any stories or achievements that showcase your ability to keep customers happy and engaged. We love a good customer success story!
Be Target-Driven: We’re looking for someone who’s not just about the day-to-day but also focused on hitting targets. In your application, talk about how you’ve set and achieved goals in your past roles. Numbers speak volumes, so if you can, include some metrics to back up your claims!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right people. Plus, it shows us you’re tech-savvy and ready to embrace the digital age in retail!
How to prepare for a job interview at Smyths Toys Superstores
✨Know Your Retail Stuff
Make sure you brush up on the latest trends in retail management and customer service. Familiarise yourself with the company’s products and services, as well as their approach to customer experience. This will show that you're genuinely interested and ready to hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved store operations. Think about specific challenges you faced and how you overcame them. This will demonstrate your capability to manage and inspire others in a retail environment.
✨Be Target-Driven
Since the role is target-driven, come prepared with examples of how you've met or exceeded sales targets in previous positions. Discuss strategies you used to boost sales and how you can apply those to maximise performance in this new role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about their goals for the Telford store or how they measure success in customer experience. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.