Sales Assistant - Darlington

Sales Assistant - Darlington

Darlington Temporary No home office possible
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At a Glance

  • Tasks: Join our team as a Sales Assistant, providing top-notch customer service and keeping the store vibrant.
  • Company: Smyths Toys is a leading retailer of children's toys with stores across Europe and the UK.
  • Benefits: Enjoy perks like in-store discounts, life assurance, and a pension scheme.
  • Why this job: Be part of an exciting new store opening, with opportunities for growth and a fun work environment.
  • Qualifications: Retail experience is a plus, but enthusiasm and flexibility are what we truly value.
  • Other info: Join us for our Recruitment Day on 19th August 2025 and kickstart your retail career!

Smyths Toys

Smyths Toys is one of the world\’s largest specialty retailers of children\’s toys. We operate both online, and via our physical retail stores, with hundreds of stores spread across Europe and the UK. We source our product range from an extensive array of UK, European, and international suppliers.

Are you up for the challenge? Then please apply online today!

About The Role

Smyths Toys are coming to a town near you. Are you looking for a new challenge and want to be part of an expanding business, filled with fun & exciting opportunities? Come and join our team of superheroes, as we are on the search to recruit our next generation of Sales Assistants, for Smyths Toys Superstores!

We are opening a new store at the Darlington Retail Park, Yarm Road, Darlington, DL1 4PU on the 25th September 2025, and will be holding a Recruitment Day on the 19th August 2025.

Rates Of Pay

Under 21: £10.25 per hour, 21 and over: £12.50 per hour

Responsibilities

  • Provide a high level of customer service
  • Ascertain customers’ needs and wants
  • Work as part of a fast paced and dynamic team
  • Keep the store clean and tidy
  • Pack shelves and merchandise
  • Work delivery and complete price changes
  • Work on the tills
  • Learn about and keep up to date with our products in order to help customers

The Ideal Candidate

Retail experience in the following areas is highly desirable, but not essential:

  • Outdoor/Bikes
  • Nursery
  • Software & Gaming
  • Backdoor/Warehouse

Our stores are open 7 days a week so we need our Sales Assistants to be as flexible as possible.

As you will be joining one of our new stores, you will be expected to work increased hours in order to complete your training prior to your official store opening.

Initially, you will be hired on a temporary basis to give you the opportunity to see if you enjoy this fast paced world of retail.

Benefits

  • A benefits package inclusive of:
  • Defined Contribution Pension Scheme
  • Life Assurance Cover
  • Employee Assistance Programme
  • In-store discount
  • Company Maternity and Paternity Payments
  • Special Life-Event Gifts
  • Length of Service Awards

We are an equal opportunity employer, and the only thing that matters to us is your ability to do this role. Are you up for the challenge? Then please apply online today! #J-18808-Ljbffr

Sales Assistant - Darlington employer: Smyths Toys Superstores

Smyths Toys is an exceptional employer, offering a vibrant work culture where fun and excitement are at the heart of our expanding business. As a Sales Assistant in our new Darlington store, you'll enjoy competitive pay, a comprehensive benefits package, and opportunities for personal growth within a supportive team environment. Join us to be part of a dynamic retail experience that values your contributions and fosters your development.
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Contact Detail:

Smyths Toys Superstores Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Assistant - Darlington

✨Tip Number 1

Familiarise yourself with Smyths Toys' product range and values. Understanding their offerings, especially in areas like outdoor toys or gaming, will help you engage confidently with customers during the recruitment day.

✨Tip Number 2

Show your enthusiasm for working in a fast-paced retail environment. During your interactions, express your excitement about being part of a new store opening and how you can contribute to creating a fun shopping experience.

✨Tip Number 3

Be prepared to discuss your flexibility in working hours. Since the store is open seven days a week, highlighting your willingness to adapt your schedule will demonstrate your commitment to the role.

✨Tip Number 4

Practice your customer service skills. Think of examples from past experiences where you've successfully assisted customers, as this will showcase your ability to meet their needs effectively during the recruitment day.

We think you need these skills to ace Sales Assistant - Darlington

Customer Service Skills
Communication Skills
Teamwork
Flexibility
Attention to Detail
Time Management
Sales Skills
Product Knowledge
Cash Handling
Merchandising Skills
Problem-Solving Skills
Adaptability
Basic IT Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Sales Assistant position. Tailor your application to highlight relevant skills and experiences that align with what Smyths Toys is looking for.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous retail experience, customer service skills, and any relevant qualifications. Use bullet points for clarity and make sure to include any specific achievements in past roles.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at Smyths Toys and how your background makes you a great fit for their team. Be sure to convey your passion for customer service and teamwork.

Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail environment.

How to prepare for a job interview at Smyths Toys Superstores

✨Show Your Enthusiasm for Toys

Smyths Toys is all about fun and excitement, so make sure to express your passion for toys and children's products during the interview. Share any personal experiences or favourite toys from your childhood to connect with the interviewers.

✨Demonstrate Customer Service Skills

As a Sales Assistant, providing excellent customer service is key. Prepare examples of how you've successfully assisted customers in the past, whether in retail or other settings. Highlight your ability to understand customer needs and provide tailored solutions.

✨Be Ready for Teamwork Questions

Working as part of a dynamic team is essential at Smyths Toys. Be prepared to discuss your experience working in teams, how you handle conflicts, and your approach to collaborating with others to achieve common goals.

✨Research the Company and Products

Familiarise yourself with Smyths Toys' product range and recent news about the company. This knowledge will not only impress the interviewers but also help you answer questions more effectively and show that you're genuinely interested in the role.

Sales Assistant - Darlington
Smyths Toys Superstores
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