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For Companies At a Glance
- Tasks: Lead a dynamic team to exceed sales targets and deliver top-notch customer service.
- Company: Join Smyths Toys, a leading retailer in children's toys with a fun and vibrant culture.
- Benefits: Enjoy a competitive salary, 33 days annual leave, and great employee perks.
- Why this job: Be part of an exciting growth journey and make a real impact in retail management.
- Qualifications: Proven retail management experience and strong leadership skills are essential.
- Other info: Opportunities for career progression and a supportive work environment await you.
The predicted salary is between 31000 - 43400 £ per year.
Smyths Toys is one of the world's largest specialty retailers of children's toys. We operate both online and via our physical retail stores, with hundreds of stores spread across Europe and the UK. We source our product range from an extensive array of UK, European, and international suppliers.
About The Role
We are looking to recruit a Duty Manager for our store in Belfast. Are you our next superhero and looking to progress your retail management career? If so, we would like to hear from you. At this very exciting time of business growth, come and join us on our journey.
Salary: £31,000+ depending on experience
Responsibilities
- Sales
- Deliver, maximise and exceed sales targets in store
- Maintain availability of all products on the Shop Floor
- Ensure the team’s familiarity with all products in all departments
- Make sure all customer purchases are carried out in accordance with Company guidelines
- Customer Service
- Ensure that all customer queries are dealt with promptly and effectively
- Achieve and maintain company standards on housekeeping, floor presentation and space planning
- Participate in weekly stock takes - identify and report abnormal counts to the Store Manager
- Staffing/Operations
- Ensure staffing levels match the business needs or events in-store
- Prepare, monitor and action daily task board
- Actively drive the team’s knowledge of Top Sellers and Department Stock Loss
- Assist Store Manager with all staffing issues, i.e. training and performance reviews
- Cash handling/Security/daily spot checks on all tills
- Ensure that company cash/stock handling procedures are adhered to at all times
- Responsible for the opening and closing of the Store
The Ideal Candidate
- Have a proven track record as a Retail Manager in a fast-paced retail environment
- Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills
- Be target driven and customer service orientated
- Be highly motivated and ambitious
- Be a self-starter with a can-do attitude
- Excellent Microsoft Office skills
Benefits
- An attractive competitive salary and bonus package
- A benefits package inclusive of: 33 Days Annual Leave (inclusive of public holidays)
- Defined Contribution Pension Scheme
- Life Assurance Cover
- Employee Assistance Programme
- In-store discount
- Company Maternity and Paternity Payments
- Special Life-Event Gifts
- Length of Service Awards
- Bike to Work Scheme
Smyths Toys is an Equal Opportunities Employer
Duty Manager - Belfast in Newtownabbey employer: Smyths Toys Superstores
Contact Detail:
Smyths Toys Superstores Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Belfast in Newtownabbey
✨Tip Number 1
Get to know the company inside out! Research Smyths Toys, their products, and their values. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on your retail management experience and how it aligns with the role of Duty Manager. Confidence is key!
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions matter, especially in retail where customer service is everything. Show them you mean business!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Duty Manager - Belfast in Newtownabbey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Duty Manager role. Highlight your retail management experience and any achievements that show you can deliver on sales targets and customer service. We want to see how you can be our next superhero!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working at Smyths Toys and how your skills align with our needs. Keep it engaging and personal – we love a bit of personality!
Showcase Your Leadership Skills: As a Duty Manager, you'll need to lead a team effectively. In your application, share examples of how you've motivated and developed staff in previous roles. We’re looking for someone who can inspire others and drive results!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us. Plus, you’ll get to explore more about our company culture while you’re at it!
How to prepare for a job interview at Smyths Toys Superstores
✨Know Your Products
Before the interview, make sure you’re familiar with Smyths Toys' product range. Being able to discuss specific toys or brands will show your enthusiasm and knowledge about the company, which is crucial for a Duty Manager role.
✨Demonstrate Leadership Skills
Prepare examples from your past experience where you've successfully led a team or managed operations. Highlight how you’ve motivated staff, handled challenges, or improved sales, as these are key aspects of the Duty Manager position.
✨Customer Service Focus
Think of scenarios where you’ve gone above and beyond for customers. Be ready to share these stories during the interview, as customer service is a top priority for Smyths Toys and they’ll want to see your commitment to it.
✨Show Your Ambition
Express your career goals and how you see yourself growing within the company. Smyths Toys is looking for motivated individuals, so sharing your ambition can set you apart from other candidates.
