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- Tasks: Lead a dynamic team to exceed sales targets and ensure top-notch customer service.
- Company: Join Smyths Toys, a leading retailer in children's toys with a fun culture.
- Benefits: Enjoy competitive salary, 31 days annual leave, and great employee perks.
- Why this job: Kickstart your retail management career in a growing company with exciting opportunities.
- Qualifications: Proven retail management experience and strong leadership skills required.
- Other info: Be part of a vibrant team and make a difference in the toy industry.
The predicted salary is between 31000 - 43400 £ per year.
Smyths Toys is one of the world's largest specialty retailers of children's toys. We operate both online and via our physical retail stores, with hundreds of stores spread across Europe and the UK. We source our product range from an extensive array of UK, European, and international suppliers.
About the role: We are looking to recruit a Duty Manager for our store in Eastbourne. If you are looking to progress your retail management career, we would like to hear from you. This is a period of business growth and you will join us on our journey.
Salary: £31,000+
Responsibilities
- Deliver, maximise and exceed sales targets in store
- Maintain availability of all products on the Shop Floor
- Ensure the team’s familiarity with all products in all departments
- Make sure all customer purchases are carried out in accordance with Company guidelines
- Ensure that all customer queries are dealt with promptly and effectively
- Achieve and maintain company standards on housekeeping, floor presentation and space planning
- Participate in weekly stock takes - identify and report abnormal counts to the Store Manager
- Ensure staffing levels match the business needs, or events in-store
- Prepare, monitor and action daily task board
- Actively drive the team’s knowledge of Top Sellers and Department Stock Loss
- Assist Store Manager with all staffing issues, i.e. training and performance reviews
- Cash handling/Security/daily spot checks on all tills
- Ensure that company cash/stock handling procedures are adhered to at all times
- Responsible for the opening and closing of the Store
The Ideal Candidate
- Have a proven track record as a Retail Manager in a fast paced retail environment
- Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills
- Be target driven and customer service orientated
- Be highly motivated and ambitious
- Be a self starter with a can do attitude
- Excellent Microsoft Office skills
Benefits
- An attractive competitive salary and bonus package
- A benefits package inclusive of:
- 31 Days Annual Leave (inclusive of public holidays)
- Defined Contribution Pension Scheme
- Life Assurance Cover
- Employee Assistance Programme
- In-store discount
- Company Maternity and Paternity Payments
- Special Life-Event Gifts
- Length of Service Awards
- Bike to Work Scheme
Smyths Toys is an Equal Opportunity Employer
Duty Manager - Eastbourne employer: Smyths Toys Superstores
Contact Detail:
Smyths Toys Superstores Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Eastbourne
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with Smyths Toys. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching Smyths Toys and their product range. Show us that you’re not just another candidate; demonstrate your passion for toys and how you can help drive sales in the Eastbourne store.
✨Tip Number 3
Practice common interview questions related to retail management. Think about scenarios where you've exceeded sales targets or handled customer complaints effectively. We want to hear your success stories!
✨Tip Number 4
Apply through our website for the best chance of landing the job. It shows you're serious about joining the team and makes it easier for us to track your application. Don’t miss out on this opportunity!
We think you need these skills to ace Duty Manager - Eastbourne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Duty Manager role. Highlight your retail management experience and any achievements that show you can deliver on sales targets and lead a team effectively.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for retail and how your skills align with our needs. Don’t forget to mention why you want to join Smyths Toys specifically!
Showcase Your Leadership Skills: As a Duty Manager, leadership is key. In your application, share examples of how you've successfully led teams in the past, tackled challenges, and driven results in a fast-paced environment.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Smyths Toys Superstores
✨Know Your Products
As a Duty Manager, you'll need to be familiar with the entire product range. Before your interview, take some time to research Smyths Toys and their offerings. This will not only show your enthusiasm but also help you answer questions about how you'd ensure the team is knowledgeable about the products.
✨Demonstrate Leadership Skills
Prepare examples from your past experience where you've successfully led a team or managed a project. Highlight your ability to motivate others and handle staffing issues, as these are key responsibilities for the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Show Your Customer Service Orientation
Smyths Toys values customer service highly, so be ready to discuss how you've dealt with customer queries in the past. Think of specific instances where you went above and beyond to ensure customer satisfaction, and be prepared to explain how you would maintain high standards in this area.
✨Be Target Driven
Since the role involves exceeding sales targets, come prepared with examples of how you've achieved or surpassed goals in previous positions. Discuss your strategies for driving sales and how you plan to motivate your team to do the same. This will demonstrate that you're aligned with the company's objectives.
