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- Tasks: Lead the team, drive sales, and ensure top-notch customer service in a fun retail environment.
- Company: Smyths Toys is a leading retailer of children's toys with stores across Europe and the UK.
- Benefits: Enjoy competitive salary, bonuses, discounts, and generous leave options.
- Why this job: Join a growing company where you can develop your management skills and make a real impact.
- Qualifications: Previous experience as a Duty Manager in retail and strong leadership skills are essential.
- Other info: We're an equal opportunities employer, valuing talent and ambition above all.
The predicted salary is between 25000 - 35000 £ per year.
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Join to apply for the Duty Manager – Weston Super Mare role at Smyths Toys Superstores
Smyths Toys
Smyths Toys is one of the world\’s largest specialty retailers of children\’s toys. We operate both online, and via our physical retail stores, with hundreds of stores spread across Europe and the UK. We source our product range from an extensive array of UK, European, and international suppliers.
Smyths Toys
Smyths Toys is one of the world\’s largest specialty retailers of children\’s toys. We operate both online, and via our physical retail stores, with hundreds of stores spread across Europe and the UK. We source our product range from an extensive array of UK, European, and international suppliers.
We are an equal opportunity employer, and the only thing that matters to us is your ability to do this role. Are you up for the challenge? Then please apply online today!
About The Role
We are looking to recruit a Duty Manager for our store in Weston-super-Mare. Are you our next superhero and looking to progress your retail management career? If so, we would like to hear from you. At this very exciting time of business growth, come and join us on our journey.
Salary: £31,000+ depending on experience
Responsibilities
Sales
- Deliver, maximise and exceed sales targets in store
- Maintain availability of all products is maintained on the Shop Floor
- Ensure the team’s familiarity with all products in all departments
- Make sure all customer purchases are carried out in accordance with Company guidelines
Customer Service
- Ensure that all customer queries are dealt with promptly and effectively
- Achieve and maintain company standards on housekeeping, floor presentation and space planning
- Participate in weekly stock takes – identify and report abnormal counts to the Store Manager
Staffing/Operations
- Ensure staffing levels match the business needs, or events in-store
- Prepare, monitor and action daily task board
- Actively drive the team’s knowledge of Top Sellers and Department Stock Loss
- Assist Store Manager with all staffing issues, i.e. training and performance reviews
- Cash handling/Security/ daily spot checks on all tills
- Ensure that company cash/stock handling procedures are adhered to at all times
- Responsible for the opening and closing of the Store
The Ideal Candidate
- Have a proven track record as a Duty Manager in a fast paced retail environment
- Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills
- Be target driven and customer service orientated
- Be highly motivated and ambitious
- Be a self starter with a can do attitude
- Excellent Microsoft Office skills
Benefits
- An attractive competitive salary and bonus package
- A benefits package inclusive of:
- 4 weeks annual leave rising according to length of service
- Defined Contribution Pension Scheme
- Life Assurance Cover
- Employee Assistance Programme
- In-store discount
- Company Maternity and Paternity Payments
- Special Life-Event Gifts
- Length of Service Awards
Smyths Toys is an Equal Opportunities Employer
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
-
Industries
Retail
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Duty Manager - Weston Super Mare employer: Smyths Toys Superstores
Contact Detail:
Smyths Toys Superstores Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Weston Super Mare
✨Tip Number 1
Familiarise yourself with Smyths Toys' product range and current promotions. This knowledge will not only help you stand out during the interview but also demonstrate your genuine interest in the company and its offerings.
✨Tip Number 2
Prepare examples from your previous experience that showcase your leadership and customer service skills. Be ready to discuss how you've successfully managed teams and exceeded sales targets in a fast-paced retail environment.
✨Tip Number 3
Research the latest trends in the toy industry and be prepared to discuss how they might impact Smyths Toys. Showing that you're informed about the market can set you apart as a candidate who is proactive and forward-thinking.
✨Tip Number 4
Network with current or former employees of Smyths Toys if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Duty Manager - Weston Super Mare
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly any roles where you've been a Duty Manager. Use specific examples to demonstrate your leadership and operational skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of Smyths Toys' values. Mention how your previous experiences align with the responsibilities listed in the job description.
Highlight Customer Service Skills: Since customer service is key for this role, provide examples of how you've successfully handled customer queries and maintained high standards in previous positions.
Showcase Your Achievements: Include quantifiable achievements in your application, such as sales targets you've exceeded or improvements you've made in store operations. This will help you stand out as a candidate who can deliver results.
How to prepare for a job interview at Smyths Toys Superstores
✨Know the Company
Before your interview, take some time to research Smyths Toys. Understand their product range, values, and recent news. This will help you demonstrate your enthusiasm for the role and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved performance. Be ready to discuss how you can motivate and develop your team at Smyths Toys.
✨Prepare for Customer Service Scenarios
Customer service is key in retail. Think of situations where you've dealt with difficult customers or exceeded customer expectations. Be prepared to share these stories and explain how you would handle similar situations at Smyths Toys.
✨Discuss Sales Strategies
Since the role involves maximising sales, be ready to talk about your approach to achieving sales targets. Share specific strategies you've used in the past and how you plan to implement them in the new role. This shows your understanding of the business and your proactive mindset.
