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- Tasks: Lead a dynamic team to exceed sales targets and deliver exceptional customer service.
- Company: Join Smyths Toys, a leading retailer in children's toys with a fun and vibrant culture.
- Benefits: Enjoy a competitive salary, generous leave, and great employee perks.
- Why this job: Be a retail superhero and grow your management career in an exciting environment.
- Qualifications: Proven retail management experience and strong leadership skills are essential.
- Other info: Join us during a period of growth and make a real impact!
The predicted salary is between 31000 - 43400 £ per year.
Smyths Toys is one of the world’s largest specialty retailers of children’s toys. We operate both online and via our physical retail stores, with hundreds of stores spread across Europe and the UK. We source our product range from an extensive array of UK, European, and international suppliers. We are looking to recruit a Duty Manager for our store in Nottingham. Are you our next superhero and looking to progress your retail management career? If so, we would like to hear from you. At this very exciting time of business growth, come and join us on our journey.
Salary: £31,000+ depending on experience.
RESPONSIBILITIES
- Sales
- Deliver, maximise and exceed sales targets in store
- Maintain availability of all products on the Shop Floor
- Ensure the team’s familiarity with all products in all departments
- Make sure all customer purchases are carried out in accordance with Company guidelines
- Customer Service
- Ensure that all customer queries are dealt with promptly and effectively
- Achieve and maintain company standards on housekeeping, floor presentation and space planning
- Participate in weekly stock takes – identify and report abnormal counts to the Store Manager
- Staffing/Operations
- Ensure staffing levels match the business needs or events in-store
- Prepare, monitor and action daily task board
- Actively drive the team’s knowledge of Top Sellers and Department Stock Loss
- Assist Store Manager with all staffing issues, i.e. training and performance reviews
- Cash handling/Security/daily spot checks on all tills
- Ensure that company cash/stock handling procedures are adhered to at all times
- Responsible for the opening and closing of the Store
IDEAL CANDIDATE
- Have a proven track record as a Retail Manager in a fast-paced retail environment
- Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills
- Be target driven and customer service orientated
- Be highly motivated and ambitious
- Be a self-starter with a can-do attitude
- Excellent Microsoft Office skills
BENEFITS
- An attractive competitive salary and bonus package
- A benefits package inclusive of:
- 33 Days Annual Leave (inclusive of public holidays)
- Defined Contribution Pension Scheme
- Life Assurance Cover
- Employee Assistance Programme
- In-store discount
- Company Maternity and Paternity Payments
- Special Life-Event Gifts
- Length of Service Awards
Smyths Toys is an equal opportunities employer.
Duty Manager - Nottingham employer: Smyths Toys Superstores
Contact Detail:
Smyths Toys Superstores Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Nottingham
✨Tip Number 1
Get to know the company inside out! Research Smyths Toys, their products, and their values. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on your retail management experience and how it aligns with the role of Duty Manager. Confidence is key!
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions matter, especially in retail where customer service is everything. Show them you mean business!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Duty Manager position.
We think you need these skills to ace Duty Manager - Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Duty Manager role. Highlight your retail management experience and any achievements that show you can deliver on sales targets and customer service. We want to see how you can be our next superhero!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about joining Smyths Toys and how your skills align with our needs. Keep it engaging and personal – we love a bit of personality!
Showcase Your Leadership Skills: As a Duty Manager, you'll need to lead a team effectively. In your application, share examples of how you've motivated and developed staff in previous roles. We want to know how you can drive our team to success!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our exciting journey!
How to prepare for a job interview at Smyths Toys Superstores
✨Know Your Stuff
Before the interview, make sure you’re familiar with Smyths Toys and their product range. Brush up on their best sellers and any recent promotions. This shows your genuine interest in the company and helps you answer questions confidently.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved sales. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Customer Service is Key
Smyths Toys values excellent customer service, so be ready to discuss how you've handled customer queries or complaints in the past. Think of specific instances where you went above and beyond to ensure customer satisfaction.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the company culture. This not only shows your enthusiasm but also helps you determine if Smyths Toys is the right fit for you. Consider asking about team dynamics or upcoming store initiatives.
