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For Companies At a Glance
- Tasks: Lead a dynamic team to exceed sales targets and deliver top-notch customer service.
- Company: Join Smyths Toys, a leading retailer in children's toys with a fun culture.
- Benefits: Enjoy 33 days of annual leave, competitive salary, and great employee perks.
- Why this job: Be a retail superhero and grow your management career in an exciting environment.
- Qualifications: Retail management experience and strong leadership skills are essential.
- Other info: Opportunities for career advancement in a fast-paced, supportive workplace.
The predicted salary is between 31000 - 43400 £ per year.
Join to apply for the Duty Manager role at Smyths Toys Superstores. Smyths Toys is one of the world's largest specialty retailers of children's toys. We operate both online and via our physical retail stores, with hundreds of stores spread across Europe and the UK. We source our product range from an extensive array of UK, European, and international suppliers.
About The Role
We are looking to recruit a Duty Manager for our store in Friern Barnet. Are you our next superhero and looking to progress your retail management career? If so, we would like to hear from you. At this very exciting time of business growth, come and join us on our journey.
Salary: £31,000+ depending on experience
Responsibilities
- Sales
- Deliver, maximise and exceed sales targets in store
- Maintain availability of all products on the Shop Floor
- Ensure the team’s familiarity with all products in all departments
- Make sure all customer purchases are carried out in accordance with Company guidelines
- Customer Service
- Ensure that all customer queries are dealt with promptly and effectively
- Achieve and maintain company standards on housekeeping, floor presentation and space planning
- Participate in weekly stock takes - identify and report abnormal counts to the Store Manager
- Staffing/Operations
- Ensure staffing levels match the business needs or events in-store
- Prepare, monitor and action daily task board
- Actively drive the team’s knowledge of Top Sellers and Department Stock Loss
- Assist Store Manager with all staffing issues, i.e. training and performance reviews
- Cash handling/Security/daily spot checks on all tills
- Ensure that company cash/stock handling procedures are adhered to at all times
- Responsible for the opening and closing of the Store
The Ideal Candidate
- Have a proven track record as a Retail Manager in a fast-paced retail environment
- Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills
- Be target driven and customer service orientated
- Be highly motivated and ambitious
- Be a self-starter with a can-do attitude
- Excellent Microsoft Office skills
Benefits
- An attractive competitive salary and bonus package
- A benefits package inclusive of: 33 Days Annual Leave (inclusive of public holidays)
- Defined Contribution Pension Scheme
- Life Assurance Cover
- Employee Assistance Programme
- In-store discount
- Company Maternity and Paternity Payments
- Special Life-Event Gifts
- Length of Service Awards
Smyths Toys is an Equal Opportunities Employer.
Duty Manager - London Friern Barnet employer: Smyths Toys Superstores
Contact Detail:
Smyths Toys Superstores Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - London Friern Barnet
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections at Smyths Toys. A personal recommendation can really give you the edge in landing that Duty Manager role.
✨Tip Number 2
Prepare for the interview by researching Smyths Toys and their values. Show us that you understand their mission and how you can contribute to their growth. Tailor your answers to reflect your experience in retail management.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with a friend or in front of the mirror. Focus on articulating your leadership skills and how you've exceeded sales targets in the past. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Smyths Toys team. Good luck!
We think you need these skills to ace Duty Manager - London Friern Barnet
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Duty Manager role. Highlight your retail management experience and any achievements that show you can exceed sales targets and deliver excellent customer service.
Craft a Compelling Cover Letter: Your cover letter should reflect your passion for retail and your leadership skills. Use it to tell us why you're the perfect fit for Smyths Toys and how you can contribute to our growth.
Showcase Your Skills: Don’t forget to mention your operational, planning, and communication skills in your application. We want to see how you can lead a team and manage store operations effectively.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s quick and easy, and we’ll be able to review your application faster!
How to prepare for a job interview at Smyths Toys Superstores
✨Know Your Products
Before the interview, make sure you’re familiar with Smyths Toys' product range. Being able to discuss specific toys or categories shows your genuine interest and helps you stand out as a candidate who’s ready to hit the ground running.
✨Demonstrate Leadership Skills
Prepare examples from your past experience where you successfully led a team or managed a project. Highlight how you motivated your team to exceed sales targets or improve customer service, as this aligns perfectly with the responsibilities of a Duty Manager.
✨Showcase Your Customer Service Mindset
Think of scenarios where you went above and beyond for a customer. Be ready to share these stories during the interview to illustrate your commitment to excellent customer service, which is crucial for this role.
✨Ask Insightful Questions
Prepare thoughtful questions about the store's operations, team dynamics, or future growth plans. This not only shows your enthusiasm for the role but also gives you a better understanding of what it would be like to work at Smyths Toys.
