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For Companies At a Glance
- Tasks: Lead a dynamic team to exceed sales targets and deliver exceptional customer service.
- Company: Join Smyths Toys, a leading retailer in children's toys with a fun culture.
- Benefits: Enjoy competitive salary, 33 days annual leave, and employee discounts.
- Why this job: Be a retail superhero and grow your management career in an exciting environment.
- Qualifications: Proven retail management experience and strong leadership skills.
- Other info: Great opportunities for career progression and personal development.
The predicted salary is between 31000 - 43400 £ per year.
Join to apply for the Duty Manager – London Friern Barnet role at Smyths Toys Superstores
Smyths Toys is one of the world\\\’s largest specialty retailers of children\\\’s toys. We operate both online and via our physical retail stores, with hundreds of stores spread across Europe and the UK. We source our product range from an extensive array of UK, European, and international suppliers.
Are you up for the challenge? Then please apply online today!
About The Role
We are looking to recruit a Duty Manager for our store in Barnet. Are you our next superhero and looking to progress your retail management career? If so, we would like to hear from you. At this very exciting time of business growth, come and join us on our journey.
Salary: £31,000+ depending on experience
Responsibilities
- Sales: Deliver, maximise and exceed sales targets in store
- Maintain availability of all products on the Shop Floor
- Ensure the team\\\’s familiarity with all products in all departments
- Ensure all customer purchases are carried out in accordance with Company guidelines
- Customer Service: Ensure that all customer queries are dealt with promptly and effectively
- Achieve and maintain company standards on housekeeping, floor presentation and space planning
- Participate in weekly stock takes — identify and report abnormal counts to the Store Manager
- Staffing/Operations: Ensure staffing levels match the business needs, or events in-store
- Prepare, monitor and action daily task board
- Actively drive the team\\\’s knowledge of Top Sellers and Department Stock Loss
- Assist Store Manager with all staffing issues, i.e. training and performance reviews
- Cash handling/Security/daily spot checks on all tills
- Ensure that company cash/stock handling procedures are adhered to at all times
- Responsible for the opening and closing of the Store
The Ideal Candidate
- Have a proven track record as a Retail Manager in a fast paced retail environment
- Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills
- Be target driven and customer service orientated
- Be highly motivated and ambitious
- Be a self starter with a can do attitude
- Excellent Microsoft Office skills
Benefits
- An attractive competitive salary and bonus package
- A benefits package inclusive of:
- 33 Days Annual Leave (inclusive of public holidays)
- Defined Contribution Pension Scheme
- Life Assurance Cover
- Employee Assistance Programme
- In-store discount
- Company Maternity and Paternity Payments
- Special Life-Event Gifts
- Length of Service Awards
Smyths Toys is an Equal Opportunities Employer
Note: This description reflects the role and may be subject to change.
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Duty Manager - London Friern Barnet employer: Smyths Toys Superstores
Contact Detail:
Smyths Toys Superstores Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - London Friern Barnet
✨Tip Number 1
Get to know Smyths Toys and their values! Research the company culture and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Smyths Toys. Plus, a referral can give you a leg up!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences that showcase your leadership and problem-solving skills. Being a Duty Manager means handling challenges, so be ready to demonstrate how you’ve tackled similar situations before.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Duty Manager - London Friern Barnet
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Duty Manager role. Highlight your retail management experience and any achievements that show you can exceed sales targets and deliver excellent customer service.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for retail and how your skills align with Smyths Toys' values. Don’t forget to mention why you want to join us on this exciting journey!
Showcase Your Leadership Skills: As a Duty Manager, leadership is key. In your application, share examples of how you've successfully led a team, managed operations, or improved store performance. We want to see your superhero side!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s quick and easy, and you’ll be one step closer to joining our fantastic team at Smyths Toys!
How to prepare for a job interview at Smyths Toys Superstores
✨Know Your Stuff
Before the interview, make sure you’re familiar with Smyths Toys and their product range. Research their best-selling items and understand their customer service ethos. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved sales. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Customer Service is Key
Be ready to discuss how you handle customer queries and complaints. Think of specific instances where you went above and beyond for a customer. Highlighting your commitment to excellent customer service will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, upcoming store events, or how success is measured in the role. This shows that you’re not just interested in the job, but also in contributing to the company’s growth.