Head of Wellness in Taunton

Head of Wellness – Luxury Hotel & Destination Spa – South West England

A leading luxury hotel and spa is seeking a Head of Wellness to shape and drive a world-class, experience-led wellness offering. This is a key strategic and operational role for a senior wellness leader who can combine vision, commercial thinking and calm, grounded leadership.

As Head of Wellness, you will:

• Set the overall vision and strategy for wellness, aligning it with the wider hotel and brand.
• Curate an elevated, experiential guest journey – from treatment menus and rituals to workshops, retreats and longer-term programmes.
• Lead and mentor a multi-disciplinary wellness team, creating a culture of calm professionalism, care and continuous growth.
• Work closely with senior leadership and other departments to ensure a seamless, integrated guest experience.
• Take ownership of wellness P&L, budgeting and performance, balancing commercial objectives with integrity of the concept.
• Identify and develop new concepts, partnerships and revenue streams in line with global wellness trends.
• Oversee day-to-day operations, standards and procedures to ensure consistently exceptional delivery.

What We’re Looking For:

• Senior-level experience within luxury hotels, destination spas or high-end wellness environments.
• A track record of creating or evolving wellness concepts, programmes or strategies (not just operating an existing model).
• Proven team leadership experience, ideally leading therapists, spa teams and wellness professionals.
• Strong commercial acumen, comfortable working with budgets, revenue targets and performance metrics.
• Deep understanding of modern wellness trends and the expectations of an international, luxury clientele.
• Comfortable using or overseeing spa / wellness booking and reporting systems.

Personal Style:

• Calm, grounded presence with a low-ego, high-ownership leadership style.
• Highly guest-centric, with excellent intuition for what feels thoughtful, human and luxurious.
• Organised, structured and forward-planning, with strong follow-through.
• Emotionally intelligent, able to handle sensitive team dynamics and guide people through change respectfully.
• Genuinely passionate about wellness as more than a product – as a way of living, working and leading.

Qualifications (Preferred):

• Recognised qualification in spa, beauty, holistic therapies or related wellness disciplines, or equivalent relevant experience.

Package:

• Contract: Full-time, permanent
• Benefits: Competitive salary, performance-related bonus and wider company benefits (to be discussed at interview)