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For Companies At a Glance
- Tasks: Lead and develop the front of house team for a luxury hotel experience.
- Company: Join a prestigious country house hotel in the beautiful South West of England.
- Benefits: Enjoy a competitive salary, service charge, and a supportive work environment.
- Why this job: Make a real impact on guest experiences in a stunning luxury setting.
- Qualifications: Experience in quality hotels and strong leadership skills required.
- Other info: Great opportunity for career growth in a dynamic hospitality environment.
The predicted salary is between 32000 - 48000 £ per year.
We’re working with a luxury country house hotel in the South West of England to appoint a Front of House Manager to lead their guest-facing operations. This is a hands-on leadership role overseeing reception, duty management and nights, ensuring a seamless experience from pre-arrival through to departure.
The Role:
- Lead, support and develop the reception, duty and night teams
- Oversee the full guest journey, ensuring warm, professional and efficient service
- Manage day-to-day front office operations, standards and procedures
- Work closely with the senior management team to drive service, efficiency and consistency
- Support with scheduling, training, reviews and ongoing team development
- Act as a visible duty manager presence across the hotel when required
About You:
- Currently a Head of Department or strong Assistant Front of House Manager ready to step up
- Experience within quality hotels, ideally luxury or boutique
- A natural people leader – calm, confident and approachable
- Highly organised, with strong time-management and communication skills
- Comfortable working across reception, duty management and night operations
- Tech-savvy with experience of hotel PMS (Opera or similar an advantage)
This is an excellent opportunity for an ambitious Front of House leader to take on a key role within a highly regarded, guest-focused property.
Front of House Manager in Taunton employer: Smyth & Co
Contact Detail:
Smyth & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Manager in Taunton
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked in luxury hotels. They might know about openings or can put in a good word for you.
✨Tip Number 2
Show off your personality during interviews! As a Front of House Manager, being approachable and calm is key. Let your natural charm shine through to make a lasting impression.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various guest scenarios. This will show your problem-solving skills and ability to maintain high service standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Front of House Manager in Taunton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you a great fit for our luxury country house hotel.
Tailor Your CV: Make sure your CV is tailored specifically for the Front of House Manager role. Highlight your relevant experience in quality hotels and any leadership roles you've held. We love seeing how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect candidate. Be sure to mention your experience with guest-facing operations and how you plan to lead our teams to deliver exceptional service. Keep it engaging and professional!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at Smyth & Co
✨Know the Hotel Inside Out
Before your interview, do some research on the luxury country house hotel. Familiarise yourself with their services, values, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their ethos.
✨Showcase Your Leadership Skills
As a Front of House Manager, you'll be leading teams. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your calm and approachable nature, as these traits are essential for this role.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage time and prioritise tasks, especially in a busy hotel environment. You might want to share specific strategies or tools you use to keep everything running smoothly, as this will resonate well with the interviewers.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the hotel's culture, team dynamics, and expectations for the Front of House Manager role. This shows that you're not just interested in the job, but also in how you can contribute to their success.