Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead guest-facing operations and ensure an exceptional guest journey.
- Company: Luxury country house hotel in the beautiful South West of England.
- Benefits: Competitive salary, service charge, and a full-time contract with flexible hours.
- Why this job: Join a prestigious hotel and make a real impact on guest experiences.
- Qualifications: Experience in quality hotels and strong leadership skills required.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 40000 - 56000 £ per year.
We're working with a luxury country house hotel in the South West of England to appoint a Front of House Manager to lead all guest-facing operations. This is a hands-on leadership role, ideal for someone who is passionate about service, team development, and delivering an exceptional guest journey from arrival to departure.
You'll oversee reception, duty management and night operations, acting as a visible presence within the hotel and working closely with senior management to maintain high standards, consistency and efficiency across the front office.
What the role involves:
- Leading, supporting and developing the reception, duty and night teams
- Owning the full guest journey, ensuring warm, professional and seamless service
- Managing daily front office operations, procedures and service standards
- Working closely with senior management to drive service excellence and operational efficiency
- Supporting scheduling, training, performance reviews and ongoing team development
- Acting as a duty manager across the hotel when required
About you:
- Currently a Head of Department or a strong Assistant Front of House Manager ready to step up
- Background in quality hotels, ideally luxury or boutique
- A confident, calm and approachable people leader
- Highly organised with excellent communication and time-management skills
- Comfortable working across reception, duty management and night operations
- Tech-savvy, with experience using hotel PMS systems (Opera or similar advantageous)
Package:
- Salary: £40,000 per annum + service charge/tronc
- Full-time contract, 5 days out of 7, including evenings and weekends
This is a fantastic opportunity for an ambitious Front of House professional to take on a key leadership role within a highly regarded, guest-focused property in the South West.
Front of House Manager in England employer: Smyth & Co
Contact Detail:
Smyth & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Manager in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings at luxury hotels. A friendly chat can sometimes lead to opportunities that aren't even advertised.
✨Tip Number 2
Show up and shine! If you can, visit the hotel or similar venues where you want to work. Introduce yourself to the staff and management; it’s a great way to make a memorable impression and show your enthusiasm for the role.
✨Tip Number 3
Prepare for the interview by practising common questions specific to Front of House roles. Think about how you would handle guest complaints or improve service standards. We want you to be ready to showcase your leadership skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Front of House Manager in England
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let your passion for exceptional service shine through. Share specific examples of how you've gone above and beyond to create memorable guest experiences in your previous roles.
Highlight Your Leadership Skills: As a Front of House Manager, you'll be leading a team, so make sure to emphasise your leadership experience. Talk about how you've supported and developed your team in the past, and how you plan to do the same with us at StudySmarter.
Be Organised and Clear: Your application should reflect your organisational skills. Keep it clear and concise, ensuring that all relevant information is easy to find. A well-structured application shows us that you can manage front office operations effectively.
Apply Through Our Website: We encourage you to apply directly through our website. This way, we can ensure your application gets the attention it deserves. Plus, it’s the easiest way for us to keep track of all the amazing candidates like you!
How to prepare for a job interview at Smyth & Co
✨Know the Guest Journey Inside Out
Make sure you understand every aspect of the guest journey from arrival to departure. Be ready to discuss how you would enhance each touchpoint and ensure a seamless experience for guests.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight your approach to team development, training, and performance reviews, as this role is all about supporting and developing your staff.
✨Demonstrate Your Organisational Skills
Be ready to talk about how you manage daily operations and maintain high service standards. Share specific strategies you've used to keep everything running smoothly, especially during busy periods.
✨Familiarise Yourself with Hotel Systems
If you have experience with hotel PMS systems like Opera, make sure to mention it. If not, do a bit of research on common systems used in luxury hotels so you can speak confidently about your tech-savviness.
