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- Tasks: Lead a team of butlers, ensuring top-notch service in a prestigious private hotel.
- Company: Smyth & Co, a luxury private hotel with a focus on exceptional service.
- Benefits: Competitive salary, accommodation, transport, and long-term job security.
- Why this job: Join an elite team and elevate your career in a high-profile international setting.
- Qualifications: 10+ years in luxury service and experience managing large teams required.
- Other info: Opportunity for personal growth in a dynamic, professional household environment.
The predicted salary is between 48000 - 84000 £ per year.
A rare opportunity has arisen for an exceptional Senior Butler Manager to lead a large, established service team within a prestigious private Hotel overseas. This role is suited to a highly experienced professional with proven capability managing a team of up to 20 butlers while maintaining the highest international standards of service.
The Role
- Direct leadership and management of 20 butlers, including senior and junior levels
- Setting, maintaining, and enforcing service standards and protocols
- Recruitment, onboarding, training, mentoring, and disciplinary management
- Duty rosters, shift planning, and leave management
- Oversight of formal service, state-level entertaining, and VIP guests
- Performance reviews and succession planning within the team
- Coordination with household departments (housekeeping, kitchen, security, chauffeurs)
- Stock control, uniforms, inventories, and departmental budgeting
- Absolute discretion and confidentiality at all times
Candidate Profile
- Minimum 10 years’ experience in UHNW private households or comparable luxury environments
- Demonstrable experience managing large service teams (15–20 staff)
- Strong leadership presence with a calm, authoritative management style
- Impeccable service knowledge and attention to detail
- Fluent English essential; additional languages advantageous
- Physically resilient and comfortable working in a hot climate
- Willingness to relocate internationally on a long-term basis
The Package
- Highly competitive, tax-efficient salary
- Accommodation, transport, and benefits provided
- Long-term, secure position within a professional household structure
This position offers an outstanding opportunity for a senior service professional seeking an international leadership role at the highest level. All applications will be treated with the strictest confidence.
Butler employer: Smyth & Co
Contact Detail:
Smyth & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Butler
✨Tip Number 1
Don’t just sit back and wait for the job to come to you! Direct message the job poster from Smyth & Co. This shows initiative and gives you a chance to make a personal connection, which can really set you apart from other candidates.
✨Tip Number 2
Prepare for an informal chat or interview by brushing up on your service knowledge and leadership skills. We recommend practising common interview questions related to managing large teams and maintaining high service standards, so you’re ready to impress!
✨Tip Number 3
Network like a pro! Reach out to industry contacts or join relevant groups where you can connect with others in luxury service roles. You never know who might have insider info about opportunities or can put in a good word for you.
✨Tip Number 4
Make sure to apply through our website for the best chance of landing that role. We’ve got all the resources you need to showcase your experience and skills effectively, so don’t miss out on this opportunity!
We think you need these skills to ace Butler
Some tips for your application 🫡
Showcase Your Experience: Make sure to highlight your extensive experience in managing large service teams. We want to see how your background aligns with the role of Senior Butler Manager, so don’t hold back on those impressive achievements!
Tailor Your Application: Take a moment to customise your application for this specific role. Use keywords from the job description to demonstrate that you understand what we’re looking for and how you fit into our vision at Smyth & Co.
Be Professional Yet Personal: While we appreciate professionalism, don’t forget to let your personality shine through! A touch of warmth and authenticity can make your application stand out in a sea of formal submissions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. Plus, it’s super easy!
How to prepare for a job interview at Smyth & Co
✨Know Your Service Standards
Before the interview, brush up on the highest international service standards. Be ready to discuss how you’ve implemented these in your previous roles and how you plan to maintain them in this position.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience managing large teams. Discuss specific challenges you've faced and how you successfully led your team through them, ensuring seamless service delivery.
✨Understand the Role's Responsibilities
Familiarise yourself with the key responsibilities outlined in the job description. Be prepared to talk about your approach to recruitment, training, and performance reviews, as well as how you would coordinate with other household departments.
✨Demonstrate Discretion and Confidentiality
Given the nature of the role, it’s crucial to convey your understanding of discretion and confidentiality. Share past experiences where you’ve handled sensitive information and how you ensured privacy in your service.
