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- Tasks: Lead a new volunteer service, recruit and support volunteers, and coordinate referrals.
- Company: Growing healthcare charity focused on compassionate community support.
- Benefits: Competitive salary, hybrid working, and the chance to make a real difference.
- Why this job: Shape a new service and create lasting impact in your community.
- Qualifications: Experience in volunteer management and strong relationship-building skills.
- Other info: Join a values-driven team and help those in need.
The predicted salary is between 28000 - 42000 £ per year.
We’re hiring: Volunteer Manager
Hertfordshire | Hybrid
Full-time | £35,000
Smyth & Co NFP are delighted to be partnering with a growing healthcare charity as they launch an exciting new community-based volunteer service delivering compassionate, non-clinical support to people in need. This is a pivotal role leading a pilot project with real potential to scale into a model that could be adopted by communities across the UK.
About the roleAs Volunteer Manager, you’ll lead the delivery of this new service — recruiting, training and supporting a team of volunteers, coordinating referrals, and carefully matching volunteers with individuals and families. You’ll ensure the service runs safely and effectively, with a strong focus on compassion, safeguarding, and clear professional boundaries. You’ll also build trusted relationships with GP practices, Primary Care Networks, community nursing teams, hospices and care homes, acting as a key point of contact and supporting clear referral pathways. Alongside delivery, you’ll capture feedback and learning, monitor impact, and contribute to the ongoing evaluation and development of the service as it evolves.
About youThis role would suit someone who brings empathy, organisation and confidence to a people-centred environment. Ideally, you’ll have:
- Experience recruiting, training and supporting volunteers
- Strong relationship-building skills within community or healthcare settings
- A good understanding of safeguarding and working in emotionally sensitive situations
- Excellent organisational and coordination skills
- A reflective, compassionate approach to supporting people and families
This is a fantastic opportunity for someone motivated by purpose and excited to shape a new service from the ground up — with the chance to make a meaningful, lasting impact within a values-driven charity.
For more information, please email: Lucy@smythco.co.uk
Volunteer Manager employer: Smyth & Co Not for Profit
Contact Detail:
Smyth & Co Not for Profit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and charity sectors. Let them know you're on the lookout for opportunities like the Volunteer Manager role. You never know who might have the inside scoop or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the charity and its mission thoroughly. Think about how your experience aligns with their values and the specific needs of the role. We want to see you shine and show them why you're the perfect fit!
✨Tip Number 3
Showcase your volunteer experience! If you've worked with volunteers before, share those stories. Highlight your skills in recruiting, training, and supporting them. This is your chance to demonstrate your passion for people-centred work.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing candidates who take that extra step to connect with us directly. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Volunteer Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Volunteer Manager role. Highlight any relevant experience in recruiting, training, and supporting volunteers, as well as your relationship-building skills in community or healthcare settings.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the role and the charity's mission. Share specific examples of how you've demonstrated empathy and organisation in previous roles, especially in emotionally sensitive situations.
Showcase Your Understanding of Safeguarding: Since safeguarding is crucial in this role, make sure to mention your understanding and experience with it. Discuss how you’ve navigated sensitive situations in the past and how you would ensure the safety and well-being of both volunteers and those they support.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at Smyth & Co Not for Profit
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Volunteer Manager role. Familiarise yourself with the key responsibilities like recruiting and training volunteers, and how to build relationships with healthcare professionals. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Empathy
Since this role is all about compassion and support, be prepared to share examples from your past experiences where you've demonstrated empathy. Whether it's through volunteer work or in a professional setting, highlight how you’ve positively impacted others' lives. This will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle sensitive situations. Think of specific instances where you had to navigate challenges in volunteer management or community engagement. Practising these responses will help you articulate your thought process during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the charity's mission and the new service. Inquire about their vision for the volunteer programme or how they measure its impact. This not only demonstrates your enthusiasm but also helps you gauge if the organisation aligns with your values.
