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- Tasks: Lead guest-facing operations and ensure a seamless experience for all visitors.
- Company: Luxury country house hotel in beautiful South West England.
- Benefits: Competitive salary with opportunities for career advancement.
- Why this job: Join a prestigious hotel and make a lasting impact on guest experiences.
- Qualifications: Experience as a Head of Department or strong Assistant Front of House Manager.
- Other info: Flexible hours including evenings and weekends, perfect for those seeking dynamic work.
The predicted salary is between 36000 - 60000 £ per year.
A luxury country house hotel in South West England is seeking an experienced Front of House Manager to lead their guest-facing operations. You will oversee reception and duty management, ensuring a seamless experience for guests.
Ideal candidates are currently in a Head of Department role or strong Assistant Front of House Managers ready to step up. The position offers a competitive salary and requires availability including evenings and weekends.
Luxury Front of House Manager — Guest Experience Lead in Oxford employer: SMYTH & CO LUXURY CONSULTANTS LTD
Contact Detail:
SMYTH & CO LUXURY CONSULTANTS LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Front of House Manager — Guest Experience Lead in Oxford
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a new role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get to the interview stage, be sure to let your passion for guest experience shine through. Share stories that highlight your skills and how you've gone above and beyond for guests in the past.
✨Tip Number 3
Research the hotel! Before any interviews, dive into the hotel's values, mission, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like the Luxury Front of House Manager. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Luxury Front of House Manager — Guest Experience Lead in Oxford
Some tips for your application 🫡
Show Your Passion for Guest Experience: When writing your application, let your enthusiasm for creating memorable guest experiences shine through. We want to see how you’ve gone above and beyond in previous roles to ensure guests leave with a smile.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to highlight relevant experience in luxury hospitality. We’re looking for specific examples of your leadership skills and how you've managed front of house operations effectively.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured documents that are easy to read. Avoid jargon and focus on what makes you the perfect fit for our luxury country house hotel.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at SMYTH & CO LUXURY CONSULTANTS LTD
✨Know the Luxury Game
Familiarise yourself with the luxury hospitality sector. Research the hotel’s unique offerings and understand what sets it apart from others. This will help you demonstrate your passion for providing exceptional guest experiences during the interview.
✨Showcase Your Leadership Skills
As a Front of House Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, especially in high-pressure situations. Highlight your ability to motivate staff and create a positive atmosphere for both guests and employees.
✨Master the Art of Guest Relations
Think about specific instances where you've gone above and beyond for guests. Be ready to discuss how you handle complaints and ensure guest satisfaction. This will show that you understand the importance of creating memorable experiences.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Practice responses to common situations you might face as a Front of House Manager, such as handling overbookings or managing difficult guests. This will help you think on your feet during the interview.
