General Manager – 5* Boutique Hotel
The New Forest, Hampshire
An exceptional opportunity has arisen for an experienced General Manager to lead a beautiful five-star boutique hotel set in the heart of the New Forest.
This is an exciting opportunity for a passionate hospitality professional to take ownership of a distinctive luxury property, delivering an outstanding guest experience while driving commercial performance and developing a talented team.
The hotel offers an intimate, high-end environment where personalised service, attention to detail and genuine hospitality are at the heart of everything it does.
The Role
As General Manager, you will have overall responsibility for the day-to-day operation and strategic development of the hotel, ensuring the highest standards across all departments.
Working closely with the owners and senior management team, you will lead from the front, creating a culture of excellence, accountability and exceptional service.
Key responsibilities will include:
Overseeing all hotel operations, ensuring consistently exceptional five-star standards.
Leading, motivating and developing the management team and wider hotel workforce.
Driving revenue, profitability and overall commercial performance.
Maintaining the highest standards of guest satisfaction and service delivery.
Developing the hotel's reputation and positioning within the luxury boutique market.
Managing budgets, forecasting, cost control and financial performance.
Building strong relationships with guests, suppliers and local businesses.
Identifying opportunities to enhance the guest experience and develop the hotel's offering.
Ensuring full compliance with health and safety, licensing and operational requirements.
The Ideal Candidate
We are looking for an accomplished hotelier with a genuine passion for luxury hospitality and the ability to combine exceptional attention to detail with strong commercial and operational leadership.
You will ideally have:
Previous experience as a General Manager or senior Hotel Manager within a luxury four- or five-star hotel.
A strong understanding of boutique and lifestyle hospitality.
Excellent leadership skills and the ability to inspire and develop a team.
A proven track record of improving financial performance and delivering results.
A natural flair for guest engagement and building lasting relationships.
A hands-on, visible management style with high personal standards.
A passion for creating memorable and individual guest experiences.
The Opportunity
This is a fantastic opportunity to take the helm of a distinctive five-star boutique hotel in one of the UK's most desirable countryside destinations.
For the right individual, this is an opportunity to make a real impact, shape the hotel's future and lead a team committed to delivering truly memorable hospitality.
Location: The New Forest, Hampshire
Position: General Manager
TPBN1_UKCT
General Manager in Brockenhurst employer: SMYTH & CO LUXURY CONSULTANTS LTD
Join a prestigious luxury restaurant in Central London, where you will thrive in a vibrant and high-energy environment dedicated to exceptional service and memorable guest experiences. With a strong focus on employee growth, we offer excellent career progression opportunities within an international hospitality team, alongside a competitive salary package that reflects your expertise and commitment. Experience the unique advantage of working in one of London's most exciting dining destinations, where your passion for hospitality will be nurtured and celebrated.
Contact Details:
SMYTH & CO LUXURY CONSULTANTS LTD Recruitment Team
