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- Tasks: Lead a team in a fast-paced despatch environment while ensuring safety and efficiency.
- Company: Join Smurfit Westrock, a global leader in sustainable packaging.
- Benefits: Enjoy competitive salary, flexible working options, and ongoing training opportunities.
- Why this job: Make a real impact by leading a diverse team and enhancing workplace safety.
- Qualifications: Experience in team leadership and forklift operation in a warehouse setting.
- Other info: Be part of an inclusive culture that values your growth and well-being.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Despatch – Team Leader role at Smurfit Westrock.
About Us
We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity.
The Role
Reporting to the Despatch Manager and to the shift manager out of hours the Team Leader will be expected to:
- Lead Health and Safety – Leadership and coaching in raising hazards and holding safety-for-life conversations, accident reporting and investigation, also to drive a culture of health and safety by acting as a role model.
- Allocate resources accordingly to achieve the planned workload.
- Train and mentor Operators to develop them in all areas of dispatch.
- Ensure the department adheres to all company procedures and SSOW.
- Give regular toolbox talks to the team.
- Provide daily feedback on shift activity and lead Short Interval Control (SIC).
- Ensure all work is performed in a safe manner according to site standards.
- Contact key customers out of hours in the event of a supply issue.
- Liaise with all departments to ensure that a high level of OTIF is achieved.
- Work in a predominantly forklift-truck-based role encompassing general warehouse duties such as palletisation, take-off from production, storage, dispatch, order picking, loading, sorting, light production work, and housekeeping.
- Ensure all load plans are executed on time in full for customer service.
- Raise delivery documentation and control drivers.
- Ensure physical stock movements and locations are always maintained in COBIS warehouse management system.
- Communicate with the customer service team.
- Ensure stock accuracy including aged stock.
- Be responsible for end-of-shift reporting and performance management of shift and warehouse control.
- Be responsible for team performance and development.
- Lead by example.
Attributes
- Experience of leading a team.
- Able to communicate at all levels.
- Must be able to work under own initiative.
- An understanding of Health and Safety.
- Must have appropriate forklift-truck experience in a high-volume fast-moving goods environment.
- Must be reliable, motivated, and with proven warehouse/production experience and understanding.
- Can-do attitude, willingness to work some overtime and ability to work to deadlines and follow procedures.
- Communication skills and ability to work as part of a team.
- Great attention to detail and accuracy.
What We Offer
- Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme.
- Ongoing training and development opportunities.
- 24/7 confidential support for you and your family.
- Flexible working options and family-friendly policies.
- Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer).
Candidates will be self-motivated, conscientious individuals willing to be flexible and work a rotating annualised hours on a 3-shift pattern including night shift. Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria. We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment. We practice equality of opportunity in employment and select the best person for the job.
Despatch - Team Leader in Yate employer: Smurfit Westrock
Contact Detail:
Smurfit Westrock Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Despatch - Team Leader in Yate
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Smurfit Westrock. Understand their values, especially around health and safety, and think about how your experience aligns with their mission. This will help you stand out as someone who genuinely cares about the role.
✨Tip Number 2
Practice your leadership stories! Since this role is all about leading a team, be ready to share specific examples of how you've successfully managed teams in the past. Think about challenges you faced and how you overcame them – this will show you're the right fit for the Team Leader position.
✨Tip Number 3
Show off your communication skills! During the interview, make sure to demonstrate how well you can communicate at all levels. Whether it’s discussing safety protocols or liaising with other departments, clear communication is key in this role.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the team dynamics or the company's approach to health and safety. This shows your interest and helps you gauge if the company culture is right for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Despatch - Team Leader in Yate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Despatch - Team Leader role. Highlight your leadership experience, health and safety knowledge, and any relevant forklift-truck experience to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Share specific examples of how you've led teams or improved safety in previous jobs – we love a good story!
Show Your Personality: We want to get to know you! Don’t be afraid to let your personality shine through in your application. We value diversity and want to see how you can contribute to our inclusive environment.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Smurfit Westrock
✨Know Your Health and Safety
Since the role emphasises health and safety, brush up on relevant regulations and practices. Be ready to discuss how you’ve implemented safety measures in previous roles and how you would promote a safety-first culture as a Team Leader.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your experience in training and mentoring others, and be ready to explain how you would allocate resources effectively to meet workload demands.
✨Demonstrate Communication Prowess
Effective communication is key in this role. Think of instances where you’ve communicated with different departments or customers to resolve issues. Practice articulating your thoughts clearly and confidently during the interview.
✨Familiarise Yourself with Warehouse Operations
Understand the ins and outs of warehouse operations, especially those related to dispatch. Be prepared to discuss your forklift experience and how you ensure stock accuracy and timely deliveries. This will show that you’re not just a leader but also hands-on and knowledgeable.
