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- Tasks: Lead quality assurance and control to ensure top-notch products.
- Company: Join Smurfit Westrock, a global leader in sustainable packaging.
- Benefits: Enjoy competitive salary, flexible working, and ongoing training.
- Why this job: Make a real impact on sustainability and quality in a supportive environment.
- Qualifications: Experience in quality management and a passion for continuous improvement.
- Other info: Be part of an inclusive team that values diversity and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we're committed to sustainability, employee well-being, and personal development.
About Us: We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity.
The Role: As Quality Improvement Manager, you will play a key role in shaping and strengthening quality across both our manufacturing facilities in North Devon. You will lead quality assurance and quality control activities, helping ensure products consistently meet customer requirements, regulatory obligations, and internal quality standards. In this role, you will have the opportunity to drive continuous improvement, support compliance with recognised standards such as ISO and BRC, and influence a positive, site-wide culture of quality and accountability.
What You'll Be Responsible For:
- Quality Management & Control: Develop, implement, and continually improve the Quality Management System (QMS) in line with ISO 9001, BRC Packaging, or other relevant standards. Monitor quality performance and support teams in achieving consistent, high-quality outcomes.
- Customer & Supplier Collaboration: Act as a key contact for customer quality enquiries, complaints, and audits, ensuring clear communication and timely resolution. Work collaboratively with suppliers to address quality issues and support improvement initiatives.
- Training & Development: Provide guidance and training to support effective quality inspection and assurance activities. Encourage quality awareness and continuous improvement across all departments.
- Documentation & Compliance: Maintain accurate and well-structured quality documentation, including certificates of conformity and test records. Support new product introductions through structured quality planning and risk assessment.
- Continuous Improvement: Lead and support initiatives to reduce waste, improve process capability, and enhance product consistency. Use data and root-cause analysis to identify opportunities for sustainable improvement.
What We Offer: Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme. Ongoing training and development opportunities. 24/7 confidential support for you and your family. Flexible working options and family-friendly policies. Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer).
Ready to make an impact? Apply today and help us build a sustainable future together. Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria. We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment. We practice equality of opportunity in employment and select the best person for the job.
Quality Improvement Manager employer: Smurfit Westrock
Contact Detail:
Smurfit Westrock Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Improvement Manager
✨Tip Number 1
Network like a pro! Reach out to current employees at Smurfit Westrock on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research the company’s sustainability initiatives and think about how your experience aligns with their values. Show them you’re not just another candidate, but someone who truly cares about their mission.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on articulating your past experiences in quality management and how they relate to the role. Confidence is key!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to keep your name fresh in their minds and show your enthusiasm for the role.
We think you need these skills to ace Quality Improvement Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Quality Improvement Manager role. Highlight your experience with quality management systems and any relevant certifications like ISO 9001 or BRC. We want to see how your skills align with our commitment to quality and sustainability!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about quality improvement and how you can contribute to our mission at Smurfit Westrock. Be sure to mention specific examples of your past successes in quality assurance.
Showcase Your Continuous Improvement Mindset: In your application, emphasise your experience with continuous improvement initiatives. We love candidates who can demonstrate their ability to drive change and enhance processes. Share any data-driven results you've achieved in previous roles!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets to the right people. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Smurfit Westrock
✨Know Your Standards
Familiarise yourself with ISO 9001 and BRC Packaging standards. Be ready to discuss how you’ve implemented or improved quality management systems in your previous roles. This shows you understand the technical requirements of the Quality Improvement Manager position.
✨Showcase Your Collaboration Skills
Prepare examples of how you've worked with customers and suppliers to resolve quality issues. Highlight your communication skills and ability to foster teamwork, as this role requires collaboration across various departments.
✨Emphasise Continuous Improvement
Think of specific instances where you led initiatives that resulted in measurable improvements. Use data and root-cause analysis to back up your claims, demonstrating your analytical skills and commitment to quality.
✨Be Ready for Scenario Questions
Anticipate questions about how you would handle specific quality-related challenges. Practise articulating your thought process and decision-making strategies, as this will showcase your problem-solving abilities and readiness for the role.
