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- Tasks: Coordinate internal sales processes and support the sales team in achieving targets.
- Company: Join a global leader in sustainable paper and packaging.
- Benefits: Enjoy a supportive workplace with opportunities for personal growth and development.
- Why this job: Be part of a company that values sustainability and employee well-being.
- Qualifications: Strong communication skills and a passion for teamwork.
- Other info: Dynamic environment with a focus on health and safety.
The predicted salary is between 30000 - 42000 £ per year.
Join Our Team at Smurfit Westrock!
Apply below after reading through all the details and supporting information regarding this job opportunity.
Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we’re committed to sustainability, employee well-being, and personal development.
About Us
We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity.
The Role
An opportunity has arisen for two Internal Sales Co-ordinators to join the Chesterfield Team.
This role will provide support to the sales team by managing internal sales processes, ensuring efficient workflow, and maintaining accurate records. This role is focused on delivering the best possible customer service optimizing the sales team’s performance by facilitating communication between departments, handling orders, assisting with client queries, and maintaining sales documentation.
Key responsibilities:
Handle incoming customer inquiries via phone, email, or in-person, providing necessary information / support.
Process and follow up on orders, ensuring timely delivery of products and services.
Coordinate order fulfilment process from initial customer request through to shipping / delivery.
Track and monitor orders, ensuring accuracy and prompt delivery.
Liaise with internal departments to ensure smooth coordination between sales and operations.
Maintain regular communication with customers regarding the status of their orders, delivery schedules.
Build and maintain strong relationships with existing clients to promote repeat business.
Assist in resolving customer complaints and issues, ensuring high customer satisfaction.
Provide feedback from customers to the sales team to improve products and services.
Prepare and maintain reports on sales, analyse sales trends, and provide insights to the management team.
Assist in sales forecasting and target setting.
Manage stocks against agreed levels to ensure balance between OTIF levels, Production Capacity and Aged stock.
Key Skills
Excellent communication skills both oral and written communication skills with a high level of numeracy
A passion for customer care, developing good, productive working relationships
Being able to work as part of a team as well as on their own initiative.
Good organisational skills and an understanding of process and procedures throughout other departments encompassing the full product lifecycle.
High levels of accuracy with data entry
Good understanding of computer systems including Microsoft Excel and other Office products
An ability to make decisions in line with current business processes.
An ability to act with integrity and take ownership of customer service issues through to resolution.
Able to remain calm under pressure and be confident in challenging situations.
What We Offer
Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme
Ongoing training and development opportunities
24/7 confidential support for you and your family
Flexible working options and family-friendly policies
Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer)
Ready to make an impact? Apply today and help us build a sustainable future together.
Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria. xiskglj
We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment.
We practice equality of opportunity in employment and select the best person for the job
Internal Sales Co-ordinator employer: Smurfit Westrock
Contact Detail:
Smurfit Westrock Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Co-ordinator
✨Tip Number 1
Network like a pro! Reach out to current employees at Smurfit Westrock on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. Show us that you’re not just another candidate, but someone who genuinely cares about sustainability and employee well-being.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. Confidence is key, and we want you to shine when discussing your skills and how they align with the Internal Sales Co-ordinator role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re genuinely interested in joining our team.
We think you need these skills to ace Internal Sales Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Internal Sales Co-ordinator role. Highlight relevant experience and skills that match the job description. We want to see how you can contribute to our commitment to sustainability and employee well-being!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the role and how your values align with ours at Smurfit Westrock. Let us know why you’re excited about joining our team and contributing to our mission.
Be Clear and Concise: When filling out your application, keep your language clear and concise. We appreciate straightforward communication, so avoid jargon and get straight to the point. This helps us understand your qualifications quickly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate – we promise!
How to prepare for a job interview at Smurfit Westrock
✨Know the Company Inside Out
Before your interview, take some time to research Smurfit Westrock. Understand their commitment to sustainability and employee well-being. This will not only show your genuine interest but also help you align your answers with their values.
✨Showcase Your Coordination Skills
As an Internal Sales Co-ordinator, you'll need to demonstrate your organisational skills. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise and keep everything on track.
✨Prepare Questions That Matter
Interviews are a two-way street! Think of insightful questions to ask about the company culture, team dynamics, and growth opportunities. This shows that you're not just interested in the role, but also in how you can contribute to and grow within the company.
✨Practice Makes Perfect
Rehearse common interview questions related to sales coordination. Practising your responses will help you feel more confident and articulate during the actual interview. Consider doing mock interviews with a friend or using online resources to refine your delivery.
