At a Glance
- Tasks: Manage key customer partnerships and develop tailored solutions to meet their needs.
- Company: Join Smurfit Westrock, a global leader in sustainable paper and packaging.
- Benefits: Enjoy competitive salary, flexible working, and ongoing training opportunities.
- Other info: Inclusive culture that values diversity and promotes personal development.
- Why this job: Make a real impact while building strong relationships in a supportive environment.
- Qualifications: Experience in Technical Sales or Account Management with strong communication skills.
The predicted salary is between 36000 - 44000 £ per year.
Join Our Team at Smurfit Westrock!
Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we’re committed to sustainability, employee well-being, and personal development.
About Us
We are a global leader in sustainable paper and packaging.
Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers.
We support our team members to reach their full potential in an inclusive environment that values diversity.
The Role
We are seeking an experienced and commercially focused Technical Account Manager to manage and develop one of Smurfit Westrock'skey customer partnerships.
This is a high-profile role responsible for developing and delivering the customer Account Plan, identifying opportunities to create value for both organisations, and ensuring exceptional service, collaboration, and growth.
You will act as the primary relationship owner and trusted partner to key stakeholderswhile coordinating internal teams across Smurfit Westrock to deliver outstanding customer outcomes.
The successful candidate will be expected to spend a minimum of three days per week on‑site with the customer, building strong relationships and driving strategic initiatives.
Main Duties
- Agree sales strategy for selected customers with Sales Director
- Meet targets as laid out in the Account Plan.
- Research, identify and win new business opportunities in accordance with this strategy
- Establish and develop relationships within the agreed customer(s)
- Learn and then apply value‑based selling techniques to make tailored solutions to customer needs
- Work in conjunction with and provide support as required to the Sales Support/NPD function.
- This would mean working with the Smurfit Westrock tools, NPD processes remotely. Eg: entering NPD briefs artworks, pricing, etc.
- Regular production line walks to confirm products are running efficiently and action and improvements required.
- Manage any quality concerns to remove potential negative impacts.
- Active involvement in marketing and promotional activities within Smurfit Westrock site
- Provide market knowledge to ensure that all customer and competitor activities are brought to the management’s attention.
- Integrate CRM as part of the sales methodology and follow the Value Selling Process.
- Follow agreed company procedures and Health & Safety requirements (Smurfit Westrock & Customers)
- Continually looking at ways of improving business performance and developing systems
- Work towards the ‘Key Competencies’.
- Your job title does not limit your duties, and the Company may require you from time to time to undertake any other duties within your capability.
About You
We're looking for a motivated, technicallyminded, and customer-focused professional who thrives on building strong relationships and creating value for customers.
Essential Knowledge & Skills include
- Experience in Technical Salesor Account Management within a B2B environment.
- A proven track record of delivering sales results.
- Strong communication, relationship-building, and problem‑solving skills.
- The ability to analyse data and make informed commercial decisions.
- Good organisational, planning, and time‑management skills.
- A proactive, solution-focused approach and ability to identify new business opportunities.
- Proficiency in Microsoft Office applications.
- Good standard of education and understanding of sales and account management processes.
What We Offer
- Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme
- Ongoing training and development opportunities
- 24/7 confidential support for you and your family
- Flexible working options and family-friendly policies
- Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer)
Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria.
We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment.
We practice equality of opportunity in employment and select the best person for the job.
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Technical Account Manager in Dumbarton employer: Smurfit Westrock
At Smurfit Westrock, we pride ourselves on fostering a dynamic and inclusive work environment in Aldershot, where our Production Operators can thrive. With competitive salaries, generous benefits, and a strong commitment to employee development, we empower our team members to grow while making a meaningful impact in sustainable packaging. Join us for a rewarding career that values safety, integrity, and respect, all while enjoying flexible working options and a supportive culture.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Account Manager in Dumbarton
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Technical Account Manager at Smurfit Westrock, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Smurfit Westrock. Tailor your message to explain why you’re drawn to them and how you can contribute as a Technical Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Technical Account Manager in Dumbarton
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Smurfit Westrock:When writing your cover letter, make sure to tailor your message specifically for Smurfit Westrock. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Smurfit Westrock
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Smurfit Westrock that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Smurfit Westrock that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Smurfit Westrock’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
