Supv, Customer Service in Whitehaven

Supv, Customer Service in Whitehaven

Whitehaven Full-Time 30000 - 40000 £ / year (est.) No home office possible
Smurfit Westrock plc

At a Glance

  • Tasks: Lead a dynamic team to optimise supply chain operations and drive results.
  • Company: Join Smurfit Westrock, a leader in innovative supply chain solutions.
  • Benefits: Enjoy competitive salary, annual leave, pension, and Cycle to Work scheme.
  • Other info: Ongoing training and 24/7 confidential support for you and your family.
  • Why this job: Make an impact by improving processes and building strong supplier relationships.
  • Qualifications: Previous leadership experience in supply chain and excellent interpersonal skills.

The predicted salary is between 30000 - 40000 £ per year.

Are you a strategic thinker with a passion for efficacy, leadership and driving results? We are on the lookout for a Supply Chain Team leader that will lead and motivate a team to deliver on all supply chain operations.

The Role

  • Responsible for working capital control and cost management.
  • Drive a team to achieve budgeted level of Raw Material stock.
  • Review aged stock controls with the team and report this on a weekly/monthly basis.
  • Review planning board on a daily basis to ensure all requirements from the team are being met.
  • Identify possible cost savings by sourcing the best possible suppliers and outworkers in relation to price, quality, and ability to deliver high quality product and service within the desired/agreed timescales.
  • Participate in and contribute to Continuous Improvement projects at department or site level.
  • Responsible for supporting third party warehouse and assess any possible cost savings.
  • Responsible for the management of outwork services or operations.
  • Initiate technical complaints and supplier claims.
  • Manage stock resale options.
  • Review and update work instructions/Standard Operating Procedures (SOPs).
  • Developing and building good relationships with multiple suppliers and customers.
  • Attend supplier offices for reviews/training when needed.
  • Communicate throughout the different departments and levels of business to ensure they are aware of any changes/developments at the quickest possible opportunity.
  • Liaise with the production and warehouse teams on a daily basis.
  • Build and maintain good relationships with internal and external customers.

Knowledge, Skills, Experience

  • Previous leadership experience in a supply chain role in a distribution/high volume manufacturing environment.
  • Knowledge of good manufacturing practice and quality standards.
  • Methodical approach to undertaking tasks.
  • Excellent interpersonal skills.
  • The ability to lead by example.
  • Logical/Rational approach to problem solving.

What we offer

  • Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme.
  • Ongoing training and development opportunities.
  • 24/7 confidential support for you and your family.

Does this sound like you? We want to hear from you.

Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria. We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment. We practice equality of opportunity in employment and select the best person for the job.

Supv, Customer Service in Whitehaven employer: Smurfit Westrock plc

At Smurfit Westrock, we pride ourselves on being an exceptional employer that fosters a dynamic work culture focused on leadership and continuous improvement. Our competitive salary and benefits package, along with ongoing training and development opportunities, ensure that our employees thrive both personally and professionally. Located in a vibrant area, we offer a supportive environment where teamwork and strong relationships with suppliers and customers are at the heart of our operations.
Smurfit Westrock plc

Contact Detail:

Smurfit Westrock plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supv, Customer Service in Whitehaven

✨Tip Number 1

Network like a pro! Reach out to your connections in the supply chain industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job opening or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its supply chain operations. Understand their challenges and think about how your leadership skills can help drive results. This will show them you're not just another candidate, but someone who’s genuinely interested in making an impact.

✨Tip Number 3

Practice your problem-solving skills! Be ready to discuss specific examples of how you've tackled challenges in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them memorable.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to our success.

We think you need these skills to ace Supv, Customer Service in Whitehaven

Leadership Skills
Supply Chain Management
Cost Management
Stock Control
Supplier Relationship Management
Continuous Improvement
Interpersonal Skills
Problem-Solving Skills
Communication Skills
Knowledge of Good Manufacturing Practice
Quality Standards
Methodical Approach
Logical/Rational Thinking

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your leadership experience in supply chain roles. We want to see how your skills align with the job description, so don’t hold back on showcasing your relevant achievements!

Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love a logical thinker who can demonstrate a methodical approach to problem-solving, especially in high-volume environments.

Highlight Interpersonal Skills: Since building relationships is key in this role, make sure to mention your excellent interpersonal skills. Share instances where you’ve successfully collaborated with teams or suppliers to drive results.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!

How to prepare for a job interview at Smurfit Westrock plc

✨Know Your Supply Chain Stuff

Make sure you brush up on your supply chain knowledge before the interview. Understand the key concepts like working capital control, cost management, and supplier relationships. Being able to discuss these topics confidently will show that you're serious about the role.

✨Show Off Your Leadership Skills

Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or improved processes. This will help demonstrate your ability to lead by example, which is crucial for this position.

✨Be Ready for Problem-Solving Questions

Expect questions that assess your logical and rational approach to problem-solving. Prepare some scenarios where you identified issues and implemented solutions, especially in a supply chain context. This will highlight your methodical approach and critical thinking skills.

✨Build Relationships, Even in the Interview

Since building good relationships is key in this role, think about how you can connect with your interviewers. Be personable, ask questions about their experiences, and show genuine interest in the company culture. This will help you stand out as someone who values collaboration.

Supv, Customer Service in Whitehaven
Smurfit Westrock plc
Location: Whitehaven

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